Donny Wilson
Donny Wilson at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Donny Wilson | Page 2

Manager

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.5
128 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

20 yrs, 1 mo

4.5

128 Reviews

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128 Reviews of Donny Wilson

March 28, 2022

Dealership Rating
Employee Rating

The team at Rick Hendricks CDJR did a great job. Isaiah, Bailey, Felipe, Jon, & Eric all did a awesome job getting me into the vehicle I wanted and making sure I was comfortable financially. Will de More

by heatherwaite9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Ortiz, Eric Chavez , Isaiah Montgomery

Mar 30, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 23, 2022

Dealership Rating
Employee Rating

My experiences was all around great from the beginning to the end. I loved working with Sha’ron, Don and Matt. I’d definitely recommend working directly with those 3. More

by Nata
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Hester, Matt Mazza

Mar 23, 2022

Nata responded

B

March 17, 2022

Dealership Rating
Employee Rating

The customer service experience aspect of things are definitely a rating 1. I would not recommend Hendrick Ram if you are looking for well communication from sales, finances and management team. They wi More

by desmondatkinsred23
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angel Licea

Apr 03, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

February 27, 2022

Dealership Rating
Employee Rating

Had a awesome experience! Donny, Brady, and Eric were professional and guided us through every step of the process without being pushy. Thanks guys More

by cocitak2202
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Nunez, Brady Sullivan

Mar 01, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 26, 2022

Dealership Rating
Employee Rating

Amazing experience with Donny Willson. This is my second Ram from Hendricks and i will never shop anywhere else. Hands down best car buying experience ever! Made it so easy and pleasant. More

by Alexcottom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Mazza

Mar 01, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2022

Dealership Rating
Employee Rating

Donny was very professional and kind. He made me feel comfortable as well as he was very knowledgeable in finding the right vehicle for me and my families needs on what we needed. I am ve More

by heather.claire03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2022

Dealership Rating
Employee Rating

I went into the Hendrick CDJR not really knowing what I was wanting or looking for, and Donny Wilson and his team took the time to help find the right vehicle for my family. The best experience I have ever More

by Tabbywilson930
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Mazza

Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 24, 2022

Dealership Rating
Employee Rating

They have lied to me over 40 times from the day I bought my car. I called them out on every lie, and prove they were. Dealing with this dealership has been the worse experience I ever had buying a car. I ha More

by Joe1beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 12, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

Mar 12, 2022

Joe1beth responded

Let me explain this one more time. Here my last experience with you. I needed a simple oil change. I went to the dealership at Stone Mountain. As my car was in the bay the service guy called you to find out who my free oil changes were through. Your service tech was on speaker so I could hear him also. He said that I had to bring it to your dealership to get oil change that I paid for when I purchase the car. So they pulled my car out of the bay, I drove all the way over to your dealership ( the place I said I would never step back into) pulled into your garage, the first thing your service tech said after I explain how disappointed I was having to go through all that crap to get simple oil change, was that I could have gotten my oil change anywhere, and said he did not know why who ever I talked to told me that I had to have it done at your dealership. God got another 100percent screw over from your dealership again 3 hours later I repeat 3 hours later my car was done. I also had the tires rotated. I turned on the dash indicator to check tire pressure. The pressure range from being 12 over in one tire and up to 10 pounds under in another. I went straight to a gas station and corrected it my self. So you tell me why your RICK HENDRICKS has taken such a personal vendetta against me. The things you did to me before this fiasco were way worse. Your question (How can you fix this) at this point laughable. Maybe stop lying to your customers, better train your employees, put in corrective action methods to prevent this types of situation in the future, get all the people together who created all this so everyone is on the same page on what happen. Crete s Kazan event to explore better methods of treating your customers. Take corrective action with the employees involved. But far be it from me to tell you how to do your job.

Mar 13, 2022

Joe1beth responded

What no response? Truth will always prevail. And if you really did not want to hear what happen don’t send out the survey

February 10, 2022

Dealership Rating
Employee Rating

Best car experience I’ve ever had ! I would definitely be back for my next car ! More

by CPORT0703
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Santiago, Omar Chabolla, Eric Chavez , Isaiah Montgomery

Feb 12, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 08, 2022

Dealership Rating
Employee Rating

Donny and Isaiah were great! They were awesome and made my truck buying experience so much fun. I highly recommend them. Donny thank you so much! I love my truck!! More

by LISAPETERSON312
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Montgomery

Feb 10, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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