Donna Coppola | Page 19

Check-up Excellent customer service. Prompt, attentive, informative. Detailed info on services needed and preformed.. check out went smoothly, was professiona Excellent customer service. Prompt, attentive, informative. Detailed info on services needed and preformed.. check out went smoothly, was professional and courteous. Will come again for service. More

by ramonasantana121 Verified Customer Verified Customer

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Quoted an hour, didn't get finished for 2 hours. Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service way too long into the visit. More

by TJBROWN0 Verified Customer Verified Customer

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Quick, efficient and correct Jennifer and the tech were very informative and helpful. The efficient and prompt service is greatly appreciated. The issue has been resolved and Jennifer and the tech were very informative and helpful. The efficient and prompt service is greatly appreciated. The issue has been resolved and I will definitely return for more service as needed More

by DCOPPOLA69 Verified Customer Verified Customer

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Always courteous and professional. The service is always quick, professional and they let me know before doing anything outside the requested service. There is always an explanation The service is always quick, professional and they let me know before doing anything outside the requested service. There is always an explanation as to why something needs to be changed with me seeing the item before any work is done. I do appreciate that. More

by mystikraven Verified Customer Verified Customer

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Outstanding Customer Service Despite having another Mazda dealership right down the street, I still make the 40 minute drive up from Lowell for even a basic oil & filter change. T Despite having another Mazda dealership right down the street, I still make the 40 minute drive up from Lowell for even a basic oil & filter change. That's how good the staff of Werner Mazda is. Your vehicle will given excellent technical care and the service is unmatched. More

by kasdigha Verified Customer Verified Customer

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Excellent service I am a licensed NH Motor Vehicle Dealer and I have been to many franchise dealerships over the years for parts and service. I have been very impress I am a licensed NH Motor Vehicle Dealer and I have been to many franchise dealerships over the years for parts and service. I have been very impressed with Werner Mazda Service and Parts...I have been a very happy customer....and I continue to tell all of my Mazda Customers to go to Werner Mazda for their Service and Parts. Jess, Rachael Lowe, and Donna all are very professional and personable...Excellent representatives of Werner Mazda. Bill P. More

by BILLP3114 Verified Customer Verified Customer

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Oil change and tire rotation Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regu Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regularly. When I'm ready to pay my bill Donna always has a smile for me! More

by fernie4255 Verified Customer Verified Customer

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Quick and painless! I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in a I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in and out in an hour! More

by paul.balmer Verified Customer Verified Customer

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Friendly service and honest Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a b Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a bonus. More

by sheydee Verified Customer Verified Customer

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Excellent Dealership I got a great deal on an amazing car. The entire staff is very friendly and made the car buying process effortless. My salesman David is very know I got a great deal on an amazing car. The entire staff is very friendly and made the car buying process effortless. My salesman David is very knowledgeable and he went out of his way to accommodate my every wish. The car I bought was used, and yet, it was immaculately cleaned and detailed. It looked brand new! They even filled my 19 gallon gas tank. David took the time to show me how everything worked with all of the electronic details, He even programmed my phone to sync with the car's bluetooth. They inspected it for free and going forward every year, Werner will inspect my car for only $10 as long as I have the car. Stop in just to check out the waiting lounge. It's stocked like a cafe with tons of snacks and goodies. Not to forget, there's a high tech massage chair to chill out on while waiting for service. Overall, I highly recommend this dealership for its excellent sales and service! More

by David_G Verified Customer Verified Customer

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