Donaven Pierce
Donaven Pierce at BMW of Toledo
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Donaven Pierce | Page 9

Sales Manager

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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not yet
rated
87 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

English English

Georgian Georgian

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rated

87 Reviews

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87 Reviews of Donaven Pierce

July 25, 2019

Dealership Rating
Employee Rating

Great Team! Mason and Ross were awesome. Very patiently answered all my questions, provided options and I drove away very happy with my new BMW! Happy Customer! More

by Enrique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mason Bryan, Ross Rector

Jul 31, 2019

BMW of Toledo responded

Thank you for sharing your review and and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do, please let us know!

April 06, 2019

Dealership Rating
Employee Rating

Excellent service This is the third BMW I have bought through Chris Miller, he’s professional and honest and I’ll continue to work with him when buying a car through Ya More

by Rzg77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Miller , Corie Sanderson

Apr 09, 2019

BMW of Toledo responded

Thank you for sharing your BMW of Toledo experience! We appreciate your continued business and look forward to serving you again in the future!

February 20, 2019

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Employee Rating

superior customer service yark bmw has amazing client service. all around great friendly people. definitely will help you find exactly what you need and what you may have not More

by janz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kizewic, Steve Messinger, John Iseler, Kyle Kissling , Tyler Mallett, Corie Sanderson

Feb 25, 2019

BMW of Toledo responded

Thank you for your review and recommending BMW of Toledo! We appreciate your business and allowing us the opportunity to serve you! Please let us know if there is anything more we can do!

December 30, 2018

Dealership Rating
Employee Rating

Very professional yet friendly service They put 100% effort to meet our needs and exceeded our expectations. There was not a lot of pressure during the sale process ! All the options we had More

by Alev8893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Miller , Corie Sanderson

Dec 31, 2018

BMW of Toledo responded

Thank you for taking the time to share your review! We appreciate knowing you had a great experience and look forward to serving you again in the future!

December 04, 2018

Dealership Rating
Employee Rating

Quick clean and fast Very knowledgeable and professional staff. Good selection seamless customer service went above and beyond what was expected from other dealerships. Wi More

by Tonyzellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Miller , Corie Sanderson

Dec 04, 2018

BMW of Toledo responded

Thank you for your review and recommendation! We appreciate knowing you had excellent service and look forward to serving you again in the future!

July 23, 2018

Dealership Rating
Employee Rating

Excellent service My experience at Yark BMW was the easiest and least stressful car buying process I’ve ever had. Everyone involved from start to finish was incredibly More

by DLaborie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kizewic , Corie Sanderson

Jul 25, 2018

BMW of Toledo responded

Thank you so much for your kind and honest review! We appreciate you choosing BMW of Toledo and look forward to serving you again in the future!

June 21, 2018

Dealership Rating
Employee Rating

Worst dealership ever!! Do not buy a car at Yark they are not honest with you and their service department"Dave" is the worst...bought a BMW there last year...had the oil cha More

by Jackibmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chris Miller , Dave Emerine, DJ Yark

Jun 26, 2018

BMW of Toledo responded

We truly apologize for your experience and regret that it has led to this negative review. Customer satisfaction is our #1 priority and have forwarded your review to proper management. Your vehicle was brought in last week for recalls and engine tick/belt noise that we diagnosed as an engine knock or tick. We recommended further diagnosis or engine replacement. We discovered that the oil filter in the engine was not factory and didn’t appear to be installed fully seated. Also, we found the oil cap was cracked. We have seen incorrect, aftermarket filters cause oil pressure problems in the past on various engines. When told you of our findings, you told us Midas had changed the oil previously. We changed the oil and put in the correct filter and the noise was better but still present. We advised that there was potentially internal engine damage. You were informed that the engine problem may have been caused by the aftermarket oil filter and installation, which can lead to oil pressure problems and engine damage.

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