Dominic Thornton
Dominic Thornton at Westside Lexus

Dominic Thornton | Page 11

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
124 Reviews
4.8

124 Reviews

Write a Review

Dealership Experience

4 yrs

124 Reviews of Dominic Thornton

August 06, 2021

Dealership Rating
Employee Rating

Excellent customer service. Dominic is very knowledgeable, helpful and reliable. I will definitely recommend Dominic if you are looking for great service and an awesome experience. More

by INFO90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Westside Lexus responded

We love hearing that you can rely on our staff! Dominic certainly has an impressive amount of knowledge about our inventory and we're so glad he was able to share that with you to improve your experience! It means a great deal that you recommend Westside Lexus, and we look forward to our next chance to work together!

August 01, 2021

Dealership Rating
Employee Rating

It was a great experience. Dom had worked with me prior to coming in making the process quick and smooth. Very happy with the service and experience More

by SLROD71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Aug 01, 2021

Westside Lexus responded

It's great to hear that Westside Lexus provided a great experience. We're happy that Dom was helpful and that you're happy with the outcome! Thanks for the 5 stars.

July 24, 2021

Dealership Rating
Employee Rating

Professional , knowledgeable and friendly staff . Very organized and clean place . Things are done in a fast and professional way with detailed explanation of each step More

by ahmadsalah25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jul 26, 2021

Westside Lexus responded

This review is music to our ears! Thank you for doing business with us here at Westside Lexus, and for taking the time to share your experience. Drive safely and we hope to work with you again!

July 16, 2021

Dealership Rating
Employee Rating

Very customer service oriented. Would recommend to others. Dom was very accommodating. Good to know I can call at any time. Really love the car. More

by cbenson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Westside Lexus responded

Thank you so much for trusting Westside Lexus with this purchase! We are thrilled to hear that you enjoyed working with Dom and love your new car. Congratulations and safe driving!

June 30, 2021

Dealership Rating
Employee Rating

Dominic is very kind and Patient toward us. we are very pleased with his service More

by evelyn.n
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 30, 2021

Westside Lexus responded

Thank you for the positive review, Evelyn! All of us here at Westside Lexus sincerely appreciate your kind words and support. Take care and come back soon!

June 27, 2021

Dealership Rating
Employee Rating

Dom Thornton was friendly, knowledgeable and courteous. We would have liked more on our trade-in. More

by cbenson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Westside Lexus responded

Customer feedback is important to us so we really appreciate you posting about your purchasing experience. Thank you for sharing so many kind words about Dom! All of us at Westside Lexus are grateful for your business and we wish you safe driving.

June 24, 2021

Dealership Rating
Employee Rating

Dom went above and beyond for us at Westside Lexus. We came in close to closing time and he was willing to stay after hours to give us options and test drive the vehicle. Thank you Dom for you service! Lo More

by Brenda Silva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Jun 25, 2021

Westside Lexus responded

Thank you, Brenda, for leaving us a review! We're thrilled to hear that Dom was such a pleasure to work with throughout the purchase of your vehicle. On behalf of everyone at Westside Lexus, safe travels!

June 21, 2021

Dealership Rating
Employee Rating

Smooth running operation, great customer service, knowledge and helpful sales and service personnel. More

by CHRISTY.MYERS_515
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham, Josef Kalmus - polite/helpful

Jun 21, 2021

Westside Lexus responded

Thank you for the positive review, Christy! All of us here at Westside Lexus sincerely appreciate it. Drive safe and come back soon!

June 17, 2021

Dealership Rating
Employee Rating

Nice... please add some snacks for your elite customer in the lounge area. At a premium dealership the 'customer overall experienced matters. YOU HAVE ROOM TO UPLIFT THERE More

by raj.karmakar@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jun 18, 2021

Westside Lexus responded

Thank you for this feedback, Raj! We are always looking for ways to improve the customer experience, and we appreciate you taking the time to share. If there is anything more we can do to assist you, please feel free to give me a call directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

June 10, 2021

Dealership Rating
Employee Rating

Salespersons are too talented. I accepted a not-too-good deal but hated to see wife go home without the car she wanted. Might work out. More

by Smr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , Nam Pham

Jun 11, 2021

Westside Lexus responded

I'm sorry to hear that you aren't completely satisfied with your recent purchase. I would like to touch base with you regarding your concerns and offer my assistance if possible. I won't be able to find your contact information from this review, so please consider giving me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030