Dianna Oneil | Page 78

Bad and good To be honest if it wasn't for Diana O'Neill everything would probably be one star made an appointment a month in advance because I needed a loner and To be honest if it wasn't for Diana O'Neill everything would probably be one star made an appointment a month in advance because I needed a loner and when I showed up for the appointment no loaner was available Diana made it happen More

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The Leasing of a Jeep in 2019 In July 2019 we went to Security Dodge and Jeep to lease our 4th Jeep, everything went well until we went to talk with the Finance guy, (Thomas someth In July 2019 we went to Security Dodge and Jeep to lease our 4th Jeep, everything went well until we went to talk with the Finance guy, (Thomas something). Very pleasant at first, until I questioned him why the taxes were so high..At this point he got very defensive and started telling me that we owed taxes on everything, (What he had done was calculate the taxes on the whole price of the car NOT on the 36 months of lease). That incident was an obvious attempt to inflate the down payment on the car. I had to rely on one of the sales Manager, Giuseppe Molinaro to intervene and correct the problem. Prior to this incident I raved about Security Dodge, but now I take everything with a grain of salt.. My advise: question everything and take clear note on what you agree upon before you start signing anything.. I gave them four stars because the service is very good. More

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Jp2019 The staff is always pleasant and efficient They are very professional especially Dina The work as fast as they can to perform the work The count The staff is always pleasant and efficient They are very professional especially Dina The work as fast as they can to perform the work The counter staff is always pleasant and helpful More

by jenpres142 Verified Customer Verified Customer

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Another quality service experience I’ve been a customer for 15 years working with Dianna and Brandon for the majotof that time. They always ensure quick, top notch service on my automob I’ve been a customer for 15 years working with Dianna and Brandon for the majotof that time. They always ensure quick, top notch service on my automobiles. More

by walker414 Verified Customer Verified Customer

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Oil Change and more Great service Nice people with great attitudes all around Waiting area is the nicest I ever waited in This is my second dodge from them and I don’t Great service Nice people with great attitudes all around Waiting area is the nicest I ever waited in This is my second dodge from them and I don’t see me going to any other dealerships More

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Phenomenal Experience Dianna was outstandind to work with. She is exceptionally knowledgeable, always professional. She took the time to clearly explain the issue I was h Dianna was outstandind to work with. She is exceptionally knowledgeable, always professional. She took the time to clearly explain the issue I was having with my vehicle as well as the steps that would be taken to repair it. Her expertise coupled with her apparent honesty and people skills are the reason I will continue to purchase and have my vehicles maintained at Security Dodge. J. Zydor More

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Mr. Miranda All ways Help full no BS . You call her she give you an answer . Diana is all ways help full in getting my car fixed and to help me fit it into my ti All ways Help full no BS . You call her she give you an answer . Diana is all ways help full in getting my car fixed and to help me fit it into my time frame. More

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Not happy Long wait for oil change. Then they put the wrong mileage for the next oil change the girl that ran the service department Dianna was so much better Long wait for oil change. Then they put the wrong mileage for the next oil change the girl that ran the service department Dianna was so much better no wait I don’t know why you changed what was working to the way it is now More

by WM.WILLS Verified Customer Verified Customer

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Top of her game Dianna was awesome she handled my car like it was her own. She knows her stuff and she keep me informed the whole time. She is why I use this dealer s Dianna was awesome she handled my car like it was her own. She knows her stuff and she keep me informed the whole time. She is why I use this dealer she if fantastic 👍👍👍 More

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Security Dodge Jeep Chrysler Ram is the right choice Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna and even one of the technic Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna and even one of the technicians Alex are always so helpful and informative and patient. Thanks to everyone here ALWAYS for going beyond reproach to make all of us customers happy!!! And let me just additionally say, my salesman David Garcia is always great too. If I’m in the dealership for service, he’s always free to say hello and ask how everything is with the car. Thanks to all!!!! More

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