Dianna Oneil | Page 79

Installation of Back-up Camera Service adviser, Dianna O'neil was extremely knowledgeable and helpful. As I met with her, she called to determine the availability of the required p Service adviser, Dianna O'neil was extremely knowledgeable and helpful. As I met with her, she called to determine the availability of the required parts and had them sent to the dealership. We scheduled a service date and she assured me if there was a problem, she would call. When I arrived for service, she had all paperwork ready and proceeded to get the vehicle in for service. She called as soon as the vehicle was ready. She really puts the "Customer" first in customer service. More

Report | Print

Fast and friendly The staff here is professional and timely. Love this dealership. From sales to the service department there great. Always fixed right the first time. The staff here is professional and timely. Love this dealership. From sales to the service department there great. Always fixed right the first time. Thanks! More

by rollingrock308 Verified Customer Verified Customer

Report | Print

Almost Perfect. I just received my 2019 Durango. Alise and Diane were on their game. This was a custom order and their were no hitches. The only negative was the fina I just received my 2019 Durango. Alise and Diane were on their game. This was a custom order and their were no hitches. The only negative was the finance office. I just don't know why they have to add $1000.00 to the price, which adds more sales tax to the price of a car, if you bring your own financing. Or why their is a $2700.00 early termination fee for using the dealer's financing. More

Report | Print

Oil change Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several mont Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several months ago, Sunny greeted me as well having sold me 3 cars including the Jeep I have now. It's nice to be recognized. More

Report | Print

Can’t get a call back! It’s been 2 weeks! My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and was told someone would call me back. No one has called me back yet..... More

Report | Print

THE BEST!! Great service department always!! Diana always willing to help and keep me informed with 2014 ram eco diesel!!!! Excellent! Matt in parts is great to Great service department always!! Diana always willing to help and keep me informed with 2014 ram eco diesel!!!! Excellent! Matt in parts is great too!! My DEF man! More

by hmschwaner Verified Customer Verified Customer

Report | Print

Security Dodge Jeep Chrysler Ram is simply the best!!!! Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the technici Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the technicians Alex are always so helpful and informative and patient. Dianna’s no-nonsense attitude always gets me in and out without any hesitation. Any issues that surface, Brandon is always there to assist with and the technician who always works on my vehicles no matter if it be regular service, warranty work or repairs, Alex is the man!! Thanks to everyone here ALWAYS for going beyond reproach to make all us customers happy!!! And let me just additionally say, my salesman David Garcia is always great too. If I’m in the dealership for service, he’s always free to say hello and ask how everything is with the car. Thanks to all!!!! More

Report | Print

Great Service Security Dodge's service staff was very professional & courteous. The service advisor indicated that my service would be completed in 40 minutes and p Security Dodge's service staff was very professional & courteous. The service advisor indicated that my service would be completed in 40 minutes and proceed to deliver on what he said. Overall it was a great experience. Security Dodge keep up the good work. More

Report | Print

Staff was good and vehicle was repaired fast I left being a happy customer and will return for future visits ... staff was super friendly and professional .... parts were available and did not ne I left being a happy customer and will return for future visits ... staff was super friendly and professional .... parts were available and did not need to be ordered which was good didn’t have to return for a 2nd time More

Report | Print

Can’ Thank you enough I can’t thank Dianna and Matthew enough for their service now and in the past.Their service has been so wonderful that when I decided to trade-in th I can’t thank Dianna and Matthew enough for their service now and in the past.Their service has been so wonderful that when I decided to trade-in the first car I bought from Security Dodge to get a new car I knew I had to get it at security Dodge . Basically, I buy gas and they take care of the rest. Thank you both and the rest of your department as well.As a senior citizen your service is so important . More

by Nancy Harley Verified Customer Verified Customer

Report | Print