Dianna Oneil | Page 76
Service Advisor
Security Dodge Chrysler Jeep Ram
345 Merrick Rd
Amityville, NY 11701
Dealership Experience
22 yrs, 3 mos
Industry Experience
30 yrs, 11 mos
Languages Spoken
English
791 Reviews
Write a Review791 Reviews of Dianna Oneil
December 04, 2019
Recall and transmission service Her insight and advice to service my transmission was invaluable. She was extremely helpful in every aspect. Communication was excellent throughout th Her insight and advice to service my transmission was invaluable. She was extremely helpful in every aspect. Communication was excellent throughout the entire process of recall/service More
November 30, 2019
Regular service Had to take my wife’s car in for an oil change while on the way to the dealer another warning light came on as well. Once I got to the dealership they Had to take my wife’s car in for an oil change while on the way to the dealer another warning light came on as well. Once I got to the dealership they staff took excellent care of me and had the problem fixed in no time at all. I would most definitely recommend Security for all your service needs. The top two people I have always dealt with in service are Dianna and Mark the both of them are always professional and willing to help. More
Other Employees Tagged: Mark Petersen
November 30, 2019
Highly Recommend Sean Judge at Security Dodge Service Depar When I brought in my 18' Widebody Challenger Hellcat for a repair ,Sean Judge went above and beyond and even secured a loaner for me on the same day I When I brought in my 18' Widebody Challenger Hellcat for a repair ,Sean Judge went above and beyond and even secured a loaner for me on the same day I dropped off the vehicle without a reservation. He is very professional and is always available whenever I called in for an update on the repair. The technicians are seasoned and knowledgable and were able to diagnose, repair and replace the water pump and supercharger tensioner under warranty. This is my go-to dealership for all service work on this amazing machine. I highly recommend Sean because he will take good care of you and your vehicle!! More
Other Employees Tagged: Sean Judge
November 28, 2019
Great sales and service It’s always a pleasure the staff is great to deal with. Service is always quick and any problems with car are always fixed on the first try. It’s always a pleasure the staff is great to deal with. Service is always quick and any problems with car are always fixed on the first try. More
Other Employees Tagged: Alise Bitic , Anthony Berta
November 27, 2019
car had a WE Owe You Big Fail When car was purchased the salesman and the finance guy along with managers very helpful in making deal on vehical. delivered care same night but had When car was purchased the salesman and the finance guy along with managers very helpful in making deal on vehical. delivered care same night but had a WE OWE you ticket for New Wheel well liners. no one ever called to set up apointment to install. finally a week later i drove down went to mangers desk were they directed me to parts department. they gave me the part numbers then i had to go back to managers desk to get an RO number so the part guy could order. which he did while i was there. then had an appointment target wheel liners installed i waited on line for 1.5 hours with my car when i was on line the guy looked at my paper work and said stay here well get you rite in. when i got to the front of the line the customers service girls Failed to deliver. Asked me to leave the car for the day. i said no this was suppose to be quick and i already wasted 1.5 hours. they said they had some of the parts other parts were at other location and i should leave car for the day. and if i couldn't wait several hours they will reschedule. so i told them to reschedule. they were suppose to call me when they had parts in hand to reschedule still have not heard from them yet. its been two weeks.i even called Cory two days ago and still nothing. More
Other Employees Tagged: Christina Estrella, Corey Singer
November 26, 2019
I was reccomended to go to Security Jeep dealer by a mechanic from another shop to fix an issue in my Liberty and met Diana an excellent mechanic who then reccomended Alise to me because I wanted an upg mechanic from another shop to fix an issue in my Liberty and met Diana an excellent mechanic who then reccomended Alise to me because I wanted an upgrade. Thank you Alise for being so caring a patient with me. Shout out to Ahmed and Jay for your help in financing my new Jeep Cherokee. More
Other Employees Tagged: Alise Bitic , Jay DeLalla
November 24, 2019
Leasing with Alise was the best experience I've ever when purchasing a new vehicle. No problems, no game's. Would highly recommend using Alise in the future. purchasing a new vehicle. No problems, no game's. Would highly recommend using Alise in the future. More
Other Employees Tagged: Alise Bitic
November 20, 2019
Sean Judge was excellent!!!! Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second advisor didn’t call back. Sean was the only one to return my calls and solve my problems. More
Other Employees Tagged: Sean Judge, My fist advisor was fired
November 19, 2019
Exceptional Customer Service Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with hel Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with helping me. More
November 13, 2019
By far the worst dealer ever Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest m Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest mistake More
Other Employees Tagged: Marcell Lattimore
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