Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 76

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

December 04, 2019

Dealership Rating
Employee Rating

Recall and transmission service Her insight and advice to service my transmission was invaluable. She was extremely helpful in every aspect. Communication was excellent throughout th More

by kendoo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2019

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting and leaving a kind review. We are glad that you appreciate the level of customer service offered to you. Let us know if there is anything else that we can do for you.

November 30, 2019

Dealership Rating
Employee Rating

Regular service Had to take my wife’s car in for an oil change while on the way to the dealer another warning light came on as well. Once I got to the dealership they More

by Ltherbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Petersen

Dec 01, 2019

Security Dodge Chrysler Jeep Ram responded

We are always happy to assist you. Thank you for the opportunity. Your business is very appreciated. Have a great day.

November 30, 2019

Dealership Rating
Employee Rating

Highly Recommend Sean Judge at Security Dodge Service Depar When I brought in my 18' Widebody Challenger Hellcat for a repair ,Sean Judge went above and beyond and even secured a loaner for me on the same day I More

by WidebodySRTHellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Judge

Nov 30, 2019

Security Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback for our team. We are so delighted to learn of your satisfaction in regards to the repairs for your vehicle. Sean will surely appreciate the recommendation. Let us know if we can assist you again!

November 28, 2019

Dealership Rating
Employee Rating

Great sales and service It’s always a pleasure the staff is great to deal with. Service is always quick and any problems with car are always fixed on the first try. More

by BBerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic , Anthony Berta

Nov 28, 2019

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that your service experiences with us have gone well and to know that our team is a pleasure to work with. We look forward to any future visits!

November 27, 2019

Dealership Rating
Employee Rating

car had a WE Owe You Big Fail When car was purchased the salesman and the finance guy along with managers very helpful in making deal on vehical. delivered care same night but had More

by PELLEGRINO3D
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christina Estrella, Corey Singer

Nov 27, 2019

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn that our services did not meet your expectations. Please feel free to reach out to me directly so that we can discuss your appointment. I look forward to connecting with you. Best, Natalie Jenkins Client Relations Manager - Sales Department Njenkins@securitydodge.com (631) 691-1737

November 26, 2019

Dealership Rating
Employee Rating

I was reccomended to go to Security Jeep dealer by a mechanic from another shop to fix an issue in my Liberty and met Diana an excellent mechanic who then reccomended Alise to me because I wanted an upg More

by joelopezerez
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic , Jay DeLalla

Nov 26, 2019

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you for the wonderful review! We're glad to hear Diana and Alise have given you excellent service. We'll also be sure to share your kind words with Ahmed and Jay. We hope to see you again soon!

November 24, 2019

Dealership Rating
Employee Rating

Leasing with Alise was the best experience I've ever when purchasing a new vehicle. No problems, no game's. Would highly recommend using Alise in the future. More

by Nicole
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic

Nov 25, 2019

Security Dodge Chrysler Jeep Ram responded

NIcole, congratulations on your new vehicle. We are glad to see that you were taken great care of by Alise. Thank you for sharing your experience. We hope that see you again soon.

November 20, 2019

Dealership Rating
Employee Rating

Sean Judge was excellent!!!! Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second More

by k_costigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Judge, My fist advisor was fired

Nov 21, 2019

Security Dodge Chrysler Jeep Ram responded

Thank you for the five stars! We are so glad to see that Sean's amazing communication and expertise made such an impression. Please let us know if we can be of further service.

November 19, 2019

Dealership Rating
Employee Rating

Exceptional Customer Service Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with hel More

by dlonzisero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for taking the time to share your quick and efficient experience with Dianna! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 13, 2019

Dealership Rating

By far the worst dealer ever Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest m More

by rpkeane19995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcell Lattimore

Nov 13, 2019

Security Dodge Chrysler Jeep Ram responded

Hello, We regret to learn about your dissatisfaction regarding the condition of your vehicle and our level of communication. Your feedback is important to us and I would like the opportunity to discuss this with you in greater detail. Please feel free to reach out to me at your own convenience. Thank you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com (631) 691-1737

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