Devin Caringer

Repair cost is much too expensive. Would prefer a lower labor charge for the repairs to be done. Would prefer a lower labor charge for the repairs to be done. More

by sochikubo Verified Customer Verified Customer

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Fast friendly, professional, and courteous, rook my vehicle in earlier than actual appt, and finished my var within the hour and half thank you so much. vehicle in earlier than actual appt, and finished my var within the hour and half thank you so much. More

by bersamin.kenneth5590 Verified Customer Verified Customer

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One of the best auto shops I have taken my car to yet! Always friendly, fast, and quality customer service! Always friendly, fast, and quality customer service! More

by rachel.adams0706 Verified Customer Verified Customer

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I had a Great customer service experience. Didn't take long to do what I needed. Didn't take long to do what I needed. More

by SHANDLER1337 Verified Customer Verified Customer

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The service department was very friendly and helpful. They explained the things needed to be done and how long it would take. They explained the things needed to be done and how long it would take. More

by happy.kahalepuna Verified Customer Verified Customer

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Took a month an a half to correct a downed window, then they said my windshield wiper was covered so I told them to change em since it was broken from when I first brought the truck, now I get a bill for $ they said my windshield wiper was covered so I told them to change em since it was broken from when I first brought the truck, now I get a bill for $80 after they did it . Kinda unfair I thought cause I can buy windshield wipers for 1/3 that price, I feel railroaded More

by nswift9005 Verified Customer Verified Customer

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Will is awesome guy who really help and support timely He is very professional guy He is very professional guy More

by ALOHADR001 Verified Customer Verified Customer

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Horrible service - and that’s an understatement. They promised things they never delivered and never communicated with updates They promised things they never delivered and never communicated with updates More

by kupuplaceaquaponics Verified Customer Verified Customer

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The service department is also helpful and a joy to work with. They very professional and I have all the confidence that they will take good care of my Truck. with. They very professional and I have all the confidence that they will take good care of my Truck. More

by robkailua808 Verified Customer Verified Customer

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When making my service appointment, I explained the exact nature of the problem concerning the control arm bushings being worn causing uneven wear to both front tires outer edges. After inspecting my vehicl nature of the problem concerning the control arm bushings being worn causing uneven wear to both front tires outer edges. After inspecting my vehicle, the techs related that no wear issues were discovered with the control arm bushings. However, photos taken from the tire center where I took the vehicle to check on un-evenly worn front tires clearly showed that both bushings were showing signs of cracking and wear. The reason I chose to bring the vehicle into Ford, instead of having it repaired at the tire service center, was because my extended warranty covered this issue. I left Ford with the problem unresolved. I will have to make an appointment to have the bushings repaired at the service center without the benefit of my extended warranty covering the repair. I don't understand why the service techs at Ford didn't see the problem with the bushings. Needless to say, I'm very dissatisfied with Portion of the service. I feel like I went to Ford with a specific problem to be repaired, and was told that that problem that didn't exist. More

by FUN1963 Verified Customer Verified Customer

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