Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
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Desmond Norvell | Page 2

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
252 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

23 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

252 Reviews

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252 Reviews of Desmond Norvell

January 19, 2024

Dealership Rating
Employee Rating

Overall good experience. Deal on the car was good. Trade-in value for old vehicle wasn't great; we probably could have sold it ourselves for more. Des was a highlight of the More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Franco Casalinova

Jan 19, 2024

Ken Ganley Ford Norton responded

Hello Adrian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Dealership Rating
Employee Rating

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 16, 2024

Dealership Rating
Employee Rating

Everyone that works there is very skilled at their job. They do a great job of making you feel welcome and meeting your needs! More

by Hmkirchenbauer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 03, 2024

Dealership Rating
Employee Rating

Fez and the team lead were accommodating, respectful, attentive and flexible to work around my availability. Finance work was well prepared, and efficient too. More

by Timothy.pace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Jan 03, 2024

Ken Ganley Ford Norton responded

Timothy, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 02, 2024

Dealership Rating
Employee Rating

Desmond and the entire Ken Ganley team were an absolute pleasure to work with. I would absolutely do business with them again in the future!! More

by micahschumacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Jan 02, 2024

Ken Ganley Ford Norton responded

Micah, Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond, and truly appreciate your feedback!

December 28, 2023

Dealership Rating
Employee Rating

Dezmon took car of me as always. He listened and found a car for us More

by Rick Fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Ken Ganley Ford Norton responded

Thanks, Rick, for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Desmond was able to assist you with your new purchase and that you had such a positive experience. We look forward to working with you again!

December 27, 2023

Dealership Rating
Employee Rating

Desi was awesome! Been buying new cars for a long time. Best sales person I've ever had! More

by believeb4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2023

Dealership Rating
Employee Rating

This dealership gives great customer service, especially in the service department. I’ve had a great success each time I’ve gone in from purchasing my car to getting an oil change / tires rotated. More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review, Alexis. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

Dealership Rating
Employee Rating

This dealership is very helpful for things from service to sales. I’ve had a more than positive experience every visit! More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

Dec 28, 2023

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

Dealership Rating
Employee Rating

Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time. More

by Mkurko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Franco D. Casalinova

Dec 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!

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