Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News

Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Derrick Phillips

June 24, 2025

Dealership Rating
Employee Rating

I have brought vehicles from them for years I love this vehicle and I glad I decided to get my truck More

by ybutterflykisses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Abi-Saab

June 14, 2025

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Employee Rating

Every time I go there I always get great service no matter who I talk too More

by NIKEYTASPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2025

Dealership Rating
Employee Rating

Southern Hyundai service center always goes above and beyond to create a positive experience. They communicate clearly and quickly. My car is always done on time and to expectations. I would not trust my More

by Mlcullison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

They assisted me without an appointment to program a key and was out in less than an hour. They had water, snacks, and toys for kids. More

by lizachacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Mike Saab, Chris Clifton, and Mike Beck made buying my new Santa Fe a pleasant process. Buying a new car can be stressful and I really appreciate their willingness to work with me to meet my vehicle needs More

by kase220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Abi-Saab, Chris Clifton , Chris Beck (finance manager)

April 29, 2025

Dealership Rating
Employee Rating

they did an excellent job! They were able to determine the cause of my problem, get me permanent information and get it taken care of with speed, attention to detail and excell More

by PhilPo
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

April 23, 2025

Dealership Rating
Employee Rating

Very attentive Believe in taking care of their customers. Friendly, polite group. Great customer service More

by mrssunshine1
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

April 19, 2025

Dealership Rating
Employee Rating

Great service knowledgeable staff gave me loaner car while mine was in service.good communication I will highly recommend More

by patelkev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2025

Dealership Rating
Employee Rating

The service provided was great. The areas of opportunity are on the ability to reach someone if you have questions or need to schedule an appointment. No one ever answers the phones More

by sdavis820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2025

Dealership Rating
Employee Rating

They are friendly and efficient. We drive 25 minutes for them to service our car even though there is a hyundai dealership 5 minutes from our house More

by arbox4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

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