Derek Thomas | Page 53

I love BMW of Sarasota! They pay attention to my needs, listen to my concerns, explain what needs to be done up front and deliver on their promises, They pay attention to my needs, listen to my concerns, explain what needs to be done up front and deliver on their promises, More

by CORRYN Verified Customer Verified Customer

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They got me in and got me out with minimum amount of time and no hassle. They explain what they're gonna do and they did it. They sent me a video while I was waiting to show me what was going on with my car. and no hassle. They explain what they're gonna do and they did it. They sent me a video while I was waiting to show me what was going on with my car. More

by BRUCE.MURPHY.2017 Verified Customer Verified Customer

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Friendly and helpful staff. Great service. They make servicing my car easy and quick. Professional Great service. They make servicing my car easy and quick. Professional More

by cmichaelely Verified Customer Verified Customer

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Derek is the best service representative I've ever dealt with as he is courteous and always informative as what service my car requires. with as he is courteous and always informative as what service my car requires. More

by K.UTTERBACK Verified Customer Verified Customer

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Excellent service with 1st class charm. I love the video of my car getting serviced. Amazing touch! I love the video of my car getting serviced. Amazing touch! More

by JOSEPH.BOBER Verified Customer Verified Customer

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Efficient and polite Overall was a very positive experience. The only drawback is not being able to get a loaner any longer. experience. The only drawback is not being able to get a loaner any longer. More

by lauraleeming Verified Customer Verified Customer

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Nice, clean and pleasant waiting area, professional, customer oriented and caring team , service timely done, Got all answers and explanations for all my concerns. Very satisfied. customer oriented and caring team , service timely done, Got all answers and explanations for all my concerns. Very satisfied. More

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I brought my car in at 1:00pm and didn’t get out until after 5:00pm. for routine maintenance. I wish BMW would have a service center in Punta Gorda Florida, Fort Myers and Sarasota are to much a drive to after 5:00pm. for routine maintenance. I wish BMW would have a service center in Punta Gorda Florida, Fort Myers and Sarasota are to much a drive to drop my car off for service. More

by WAYNE1957ADAMS Verified Customer Verified Customer

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Easy to schedule. Friendly, professional, diagnosed and fixed the problem quickly The car was returned clean. While there was opportunity to claim the problem was a bi Friendly, professional, diagnosed and fixed the problem quickly The car was returned clean. While there was opportunity to claim the problem was a bigger issue, the shop was honest in diagnosing the repair a simple fix. More

by SKATER99 Verified Customer Verified Customer

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Unbelievably insanely idiotic prices. Can not even fathom how you can come up with these. I save $900 on the same service. It's sad I bought a bmw and have to take it elsewhere for servic Can not even fathom how you can come up with these. I save $900 on the same service. It's sad I bought a bmw and have to take it elsewhere for service. More

by SJOHNSON47812 Verified Customer Verified Customer

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