Derek Thomas | Page 50

As always, great service, efficiency in a clean and comfortable place. Cookies are always amazing 👏 comfortable place. Cookies are always amazing 👏 More

by LPEREYRA63 Verified Customer Verified Customer

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Derek service rep was great. Work completed was great but took forever. Arrived 5 minutes before 10am appointment and it took over 3 hours to complete an oil change. What was Work completed was great but took forever. Arrived 5 minutes before 10am appointment and it took over 3 hours to complete an oil change. What was the point in making an appointment? More

by fleming.m.jeff Verified Customer Verified Customer

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Good from check in to the service advisor. Derek was professional and great communicator. Bye Derek was professional and great communicator. Bye More

by MKING0826 Verified Customer Verified Customer

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Bad communication. But it's dealership for brand I'm driving Feel pretty unimportant at service center But it's dealership for brand I'm driving Feel pretty unimportant at service center More

by laura394ever Verified Customer Verified Customer

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Easy to get an appointment and always kept me apprised of the status of the repairs to my vehicle as I waited the status of the repairs to my vehicle as I waited More

by kchapin0 Verified Customer Verified Customer

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Derek Thomas was a consummate professional, providing a same day appointment. He addressed the issue, provided me litterateur and advice. I am extremely pleased with his service and performance and rate hi same day appointment. He addressed the issue, provided me litterateur and advice. I am extremely pleased with his service and performance and rate him as the best service advisor in the 25 years of owning BMWs. More

by JIMAGNEW Verified Customer Verified Customer

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Derek, has been my advisor for over 15 years. I have choices as to what BMW dealer I work with, as I live in Fort Myers and work in Jacksonville...I choose this dealership...only I have choices as to what BMW dealer I work with, as I live in Fort Myers and work in Jacksonville...I choose this dealership...only More

by pcstanding Verified Customer Verified Customer

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I have been a customer of BMW of Sarasota for almost nine years. Derek Thomas takes exceptional care of me. years. Derek Thomas takes exceptional care of me. More

by garydegeorge912@gmail.com Verified Customer Verified Customer

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The staff are always friendly and make my service visits a pleasurable experience. I am so happy to have Derek Thomas as my service advisor! a pleasurable experience. I am so happy to have Derek Thomas as my service advisor! More

by KCOTTON5 Verified Customer Verified Customer

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They did a very professional job. Were on time, kept me updated and answered all of my questions Were on time, kept me updated and answered all of my questions More

by JDP2549 Verified Customer Verified Customer

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