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Derek Thomas
2,230 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,230 Reviews
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2230 Reviews of Derek Thomas
February 07, 2019
Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and with a clean bill of health for my vehicle. More
by hbh12
Verified Customer
February 07, 2019
Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very helpful. thank you. More
by 1212CENTERPLACE
February 07, 2019
Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had submitted an e-mail to the dealership to set up an appointment but I did not receive a response from the dealership. (This has nothing to do with Derek). More
by TRINBAGO
February 06, 2019
Excellent service Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. More
by pdean814
Other Employees Tagged: Naycolle Wright
February 06, 2019
Amazing service Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own a BMW.. however this will not be my last. More
by outnaboutwithmarylee
February 06, 2019
fast. thorough. They did exceptional Derek my consultant took care of everything including a small dent that was covered with our warranty we added-on. He communicated well with me when Derek my consultant took care of everything including a small dent that was covered with our warranty we added-on. He communicated well with me when they found a small issue (covered) that needed a small amount of additional time. Happy with the visit and they were ready for me in the morning asa planned. More
by CHCAMPBELLSRQ
February 04, 2019
Great service Thank you so much for standing behind the BMW you sold to us. We appreciate everything. And thank you very much for everthing. Thank you. Thank you so much for standing behind the BMW you sold to us. We appreciate everything. And thank you very much for everthing. Thank you. More
by GHEARD4
February 03, 2019
Friendly and professional. Very helpful. Provided loaner at no charge good effort to diagnose the problem. Were not able to duplicate the problem but made a valiant effort. Very helpful. Provided loaner at no charge good effort to diagnose the problem. Were not able to duplicate the problem but made a valiant effort. More
by RICHARDS26
Other Employees Tagged: Jesus Castillo
February 03, 2019
Very professional quality experience. From start to finish the service I received was excellent. Welcoming with good communication in a professional setting and convenient location. I woul From start to finish the service I received was excellent. Welcoming with good communication in a professional setting and convenient location. I would not hesitate to go back if needed. More
by PWB
February 02, 2019
Asst. manager Derek Thimas Derek was awesome. He is always super helpful and does his best no matter even when I show up without an appointment. One of the finest specialist Derek was awesome. He is always super helpful and does his best no matter even when I show up without an appointment. One of the finest specialist I have met. Promote this man. More
by BogieChlo
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