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Derek Thomas
2,231 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,231 Reviews
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2231 Reviews of Derek Thomas
December 06, 2019
Best experience Derek was great. Made my 1st maintenance very easy and painless. I can tell why his clients have been coming back to him for years now. Derek was great. Made my 1st maintenance very easy and painless. I can tell why his clients have been coming back to him for years now. More
by RICARDO_SALAZAR1996
Verified Customer
December 06, 2019
EXCELLENT SERVICE REP Derrick is an outstanding representative for your company. It is always a pleasure dealing with him. He is honest, straightforward and keeps us appr Derrick is an outstanding representative for your company. It is always a pleasure dealing with him. He is honest, straightforward and keeps us appraised of what is required for our vehicle. More
by BYVIEW
December 05, 2019
New Battery for 2012 128i Convertible Very pleased with battery replacement on my 2012 BMW 128i convertible. Upgraded from lead acid original battery to new 80AH AGM battery. It was the r Very pleased with battery replacement on my 2012 BMW 128i convertible. Upgraded from lead acid original battery to new 80AH AGM battery. It was the right thing to do. Great price too! More
by NORMBURN
December 05, 2019
New service customer Car needed annual service. Easy to make appointment. Response time perfect. Pick up seamless. As I had moved recently to this area, I was uncertai Car needed annual service. Easy to make appointment. Response time perfect. Pick up seamless. As I had moved recently to this area, I was uncertain as to how I would be treated. Best customer service in 3 stares! More
by Parentan
December 04, 2019
Fluid leak The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They too The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They took great care of me! More
by Rex
Other Employees Tagged: Carlos Munoz
December 04, 2019
Derek is the best Derek again has went over and above . His speedy response helped . He was able to get our vechile in and out in the most quickest and efficient way . Derek again has went over and above . His speedy response helped . He was able to get our vechile in and out in the most quickest and efficient way . We are so thankful for Derek’s Service More
by KIRPUCK
December 01, 2019
Sincere and professional service! Service was prolonged to fix a recall item that was improperly completed by another BMW service center!! Recall item was corrected and other service Service was prolonged to fix a recall item that was improperly completed by another BMW service center!! Recall item was corrected and other service issues were rescheduled to another appointment time. More
by MR. EDGE
November 30, 2019
Great service Derek Thomas never fails me! He’s fantastic! He gets my car in for service and gets me on my way as fast as possible. He’s great to work with and defi Derek Thomas never fails me! He’s fantastic! He gets my car in for service and gets me on my way as fast as possible. He’s great to work with and definitely an asset to BMW. The service technician was patient and kind. He was knowledgeable and totally competent. Great experience. More
by TALIAFAMIGLIO
November 30, 2019
BMW Oil Service Very pleasant experience and good cookies too! Everything was completed within the time frame quoted and my X5 was delivered clean. Will definitely Very pleasant experience and good cookies too! Everything was completed within the time frame quoted and my X5 was delivered clean. Will definitely recommend the dealership. More
by roharh
Other Employees Tagged: Lewis Mention
November 29, 2019
Service Derek has been so great with us . He is honest and always tries to accommodate us whenever possible . We appreciate his honesty and his genuine care f Derek has been so great with us . He is honest and always tries to accommodate us whenever possible . We appreciate his honesty and his genuine care for us as customers and BMW More
by KIRPUCK
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