Derek Thomas | Page 12

The dealership took care of the things that needed to be fixed Derek always makes sure that my car is fixed and that if anything else needs to be fixed he lets me know fixed Derek always makes sure that my car is fixed and that if anything else needs to be fixed he lets me know More

by actjak819 Verified Customer Verified Customer

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Took my car to get a problem I’ve been experiencing fixed. It took them almost a month to figure it out. I have another car so it didn’t bother me at all. I would take my car back as they always seems fixed. It took them almost a month to figure it out. I have another car so it didn’t bother me at all. I would take my car back as they always seems to figure out the problem. More

by Bimmer Chief Verified Customer Verified Customer

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This dealership declined me. Went to West Palm Beach next day and left with a BMW. I am on my 4th BMW and will lease a x5, 2025 next month....Brahman Went to West Palm Beach next day and left with a BMW. I am on my 4th BMW and will lease a x5, 2025 next month....Brahman More

by BCOPELA2 Verified Customer Verified Customer

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Very friendly service rep and he kept me updated on my service and throughly explained what needed to be done at my service visit. service and throughly explained what needed to be done at my service visit. More

by bmcmichen11 Verified Customer Verified Customer

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Great service, as always, from Derek Thomas and his crew from BMW of Sarasota. Thank you from BMW of Sarasota. Thank you More

by Bixmannion Verified Customer Verified Customer

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Derek kept me informed on status of car diagnosis regarding engine light being on. He ordered necessary parts to fix issue and will call me when parts come in. regarding engine light being on. He ordered necessary parts to fix issue and will call me when parts come in. More

by K.UTTERBACK Verified Customer Verified Customer

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My recent experience with BMW Sarasota was satisfactory and pleasant….telephone as well as personal interfaces and pleasant….telephone as well as personal interfaces More

by REDMOND3002 Verified Customer Verified Customer

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It's is fine but not great. Took 3 hours for an oil change and have to wait there so long is challenging / makes me want to go to a non BMW service center. Dealership is ok but Took 3 hours for an oil change and have to wait there so long is challenging / makes me want to go to a non BMW service center. Dealership is ok but nothing special for a BMW - needs some upgrades. A woman from the dealership reached out to me twice to see if I wanted a price on my car for trade in and then never followed up so wasted my time not sure what the point of those calls were as I didn't ask for it in the first place. More

by CHRISPALAZZOLO Verified Customer Verified Customer

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Repeat customer for the past 15 years, overall sat satisfied with the service and the amenities at which is BMW Sarasota satisfied with the service and the amenities at which is BMW Sarasota More

by BobNCars Verified Customer Verified Customer

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Derek always does a great job in accommodating our schedule and the work is always done right the first time! schedule and the work is always done right the first time! More

by mpoirier1220 Verified Customer Verified Customer

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