Derek Thomas | Page 11

Still takes too long to get a loaner. One item still not corrected. You have a lot of staff running around like chickens without their heads. Should spend more time focused on the custome One item still not corrected. You have a lot of staff running around like chickens without their heads. Should spend more time focused on the customer. More

by Doc Verified Customer Verified Customer

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Service Dept was excellent and they sent us a video of the inspection. We had to call bc they never contacted us when the car service was completed. One thing that we did not appreciate was that CARFAX wa the inspection. We had to call bc they never contacted us when the car service was completed. One thing that we did not appreciate was that CARFAX was added to my BMW Garage account so I unsubscribed from it. It should not be added without customer's consent and approval. More

by Anon Verified Customer Verified Customer

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Quick and efficient. Great great great great great great great great great great great job. Great great great great great great great great great great great job. More

by KEITH66 Verified Customer Verified Customer

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Quick and efficient. Great great great great great great great great great great great job. Great great great great great great great great great great great job. More

by KEITH66 Verified Customer Verified Customer

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Professional understood a unique circumstance of a back order part and worked with me as my cat was out of commission for 11 days. order part and worked with me as my cat was out of commission for 11 days. More

by DZABEL01 Verified Customer Verified Customer

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Very happy with both sales and service at BMW of Sarasota. Thank you to Eddie Cintron, John Giunta and Derek Thomas for always going above and beyond to make the experience great! Sarasota. Thank you to Eddie Cintron, John Giunta and Derek Thomas for always going above and beyond to make the experience great! More

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The service at BMW is always excellent from start to finish. Dereck's communications with the customer is excellent. finish. Dereck's communications with the customer is excellent. More

by LIDOMITCHELL Verified Customer Verified Customer

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Great team that is clearly driven by customer satisfaction. Everyone is friendly and professional. I would recommend them without hesitation. satisfaction. Everyone is friendly and professional. I would recommend them without hesitation. More

by ED.SUCHORA Verified Customer Verified Customer

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Great communication, kind, detail oriented, organized, clean, professional, busy, reliable, trustworthy, high quality, knowledgeable, experienced. clean, professional, busy, reliable, trustworthy, high quality, knowledgeable, experienced. More

by Jgreely131 Verified Customer Verified Customer

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I appreciate the video inspection always. Service was good but I was unhappy that my car did not get washed. Service was good but I was unhappy that my car did not get washed. More

by wmurphy894 Verified Customer Verified Customer

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