367 Reviews of Derek Brodeur
May 21, 2021
Service was excellent. Derek was more than helpful with our service problem. We highly recommend this dealership for your Audi. We have dealers closer but go out of our way for their service. our service problem. We highly recommend this dealership for your Audi. We have dealers closer but go out of our way for their service. More
May 21, 2021
The entire process was simple, fast, painless, and transparent. The apt was easy to get, the loaner was ready, and paying was all electronic. Fantastic experience! transparent. The apt was easy to get, the loaner was ready, and paying was all electronic. Fantastic experience! More
May 21, 2021
I have always had great service here. Always able to get a loaner car while my car is being serviced which is very important to me. Always been told cost upfront. Always receive notification if cost changes a loaner car while my car is being serviced which is very important to me. Always been told cost upfront. Always receive notification if cost changes More
Other Employees Tagged: Jim Parolisi
May 21, 2021
1st class sales with full life cycle support. Excellent and professional service. No surprises with service. Very customer oriented. Our family has purchase 8 Audi’s from this dealership and professional service. No surprises with service. Very customer oriented. Our family has purchase 8 Audi’s from this dealership More
Other Employees Tagged: Jim Parolisi, Brendan Leary
May 19, 2021
Professional and thorough. The service called they gave me was accurate, the work that they did was excellent, and they let me keep the loaner car overnight while they finished servicing my car. me was accurate, the work that they did was excellent, and they let me keep the loaner car overnight while they finished servicing my car. More
May 14, 2021
Derek was terrific in getting me scheduled, set up in a loaner and kept me informed through the process of getting my car serviced. I was very pleased with the process. loaner and kept me informed through the process of getting my car serviced. I was very pleased with the process. More
May 13, 2021
Our service was excellent. Derek did a great job setting our appointment and making sure we were happy with our service. It was taken care of quickly and professionally. our appointment and making sure we were happy with our service. It was taken care of quickly and professionally. More
May 13, 2021
Excellent and fast experience with their Service Dept. as always. Always detailed communication about work that is done, any items that need to be done in the near future and inspection paperwork to keep yo always. Always detailed communication about work that is done, any items that need to be done in the near future and inspection paperwork to keep you well informed about your car. More
Other Employees Tagged: Jim Parolisi
May 08, 2021
Burlington Audi always has been excellent with from sales to service. kelly was an excellent service advisor. She advised what was needed for my A6. Burlington Audi has never disappointmented me. to service. kelly was an excellent service advisor. She advised what was needed for my A6. Burlington Audi has never disappointmented me. More
Other Employees Tagged: Jim Parolisi, Peter Matton, Adnan Sehovic , Kelly from Service.
April 13, 2021
I had prepaid for 4 years of service, but because of the pandemic I did not drive for a year, and I brought my car in for its service shortly after the expiration of the contract, and they would make no ex pandemic I did not drive for a year, and I brought my car in for its service shortly after the expiration of the contract, and they would make no exceptions for the pandemic and said that my contract had expired. So they got 1 free year of premiums from me and probably many other people. This is how much respect they have for their customers. More