Dee Menon | Page 51

WOW experience Originally our plan was to purchase a 2017 Nissan Infiniti at the Wharncliff road location but Lincoln was on the way and we decided to stop in. I was Originally our plan was to purchase a 2017 Nissan Infiniti at the Wharncliff road location but Lincoln was on the way and we decided to stop in. I was not a fan of Ford mostly due to stories I have heard in the past but after walking into the dealership my perception completely changed. Our Sales consultant was Dee Menon and he sat down with us to find out what we looked for in a vehicle in order to show us vehicles suited for what we were looking for. He was friendly, personable and extremely professional. He spent a good 2 hours or so with us knowing that our interests were most likely going to be at another dealership. We stumbled across the continental and fell in love, dee took us for a test ride in a few different Lincoln but this one was different. With the great experience we were still set on going to the other dealership. We left and went to the Nissan dealership and the moment we walked in we were left to wait 15 minutes before the sales consultant came out, we told them we wanted to look at the new Infiniti's and were told "if you are only looking for the logo just go with the older model Nissan" , from there we were shown older models and were treated like we could not afford to purchase the vehicle of choice. Not only were we treated poorly the representative was texting and was showing very much disinterest in the whole viewing. We went to cadillac next and although the representative was friendly, Dee Menon is the reason we returned to Lincoln Ford. It was his exceptional service that made us decide to purchase the Lincoln Continental. i can appreciate excellent customer service and we are very happy with our new vehicle!!!!! Thank you so much for making our experience an invaluable one, the other representatives there are all very friendly and helpful and we will definitely be back in the near future to give you more business. More

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very helpful and very knowledgeable Dealing with Courtesy Ford was very easy and very helpful Staff made it a very pleasurable experience. Their knowledge of the different brands was ver Dealing with Courtesy Ford was very easy and very helpful Staff made it a very pleasurable experience. Their knowledge of the different brands was very impressive. They took into consideration my needs and did not try to sell me anything I did not need. Dee Menon and Matt Armstrong are the best. More

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Great Friendly Experience and Made Easy! The team at Courtesy Ford in London were very easy to work with. We dealt with Dee and he was very good at explaining all of the small details. Always The team at Courtesy Ford in London were very easy to work with. We dealt with Dee and he was very good at explaining all of the small details. Always kept us informed throughout the process. There was an issue with the door handles on our new truck. Will in service was prompt to get it fixed and also kept us informed as to the timing. We understand that things could go wrong but the team there was quick to keep us informed and handled it perfectly. 10/10 experience for us. We're a young family and will now go back to Courtesy Ford for our future vehicle purchases based on this experience. Thank you! More

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Great customer service. I want to thank Dee Menon for taking the time to help us find the perfect fit for our family. We love our 2014 Ford Focus. Dee is very professional. I want to thank Dee Menon for taking the time to help us find the perfect fit for our family. We love our 2014 Ford Focus. Dee is very professional. I would recommend Dee to all my friends who are interested in a great experience shopping for a vehicle. Way to go! More

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Excellent Advice and Understanding - Dee was so helpful and understood my needs in what I wanted and could afford in a car. I had a high 'want' list having lost my Infiniti in a car acc Dee was so helpful and understood my needs in what I wanted and could afford in a car. I had a high 'want' list having lost my Infiniti in a car accident. Dee immediately showed us a beautiful MKC Lincoln that had all the features plus more that I was looking for at a price that I could afford. He took the time to even go with us on the test drive and was as excited as we were in going over the features of the car, demonstrated each and every one of them to us. Dee is very knowledgeable in cars, he is honest and courteous. More

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My first Lincoln purchase I have just purchased my first Lincoln. A beautiful new MKC. I generally purchase a new vehicle every two to three years and have had a variety of mak I have just purchased my first Lincoln. A beautiful new MKC. I generally purchase a new vehicle every two to three years and have had a variety of makes and models. This dealership and the staff that I had the privilege of working with exemplify excellence in customer service. They are respectful and courteous without being stuffy. My salesperson Dee and Finance Manager Matt are personal, knowledgeable and professional individuals that I would highly recommend to family and friends!! Thanks guys you made my buying experience a great experience!! More

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Dee's Exceptional Service Dee was helping me from the moment I called in to check on an F-150 I was looking for, till the moment I drove off the lot. He even went out of the wa Dee was helping me from the moment I called in to check on an F-150 I was looking for, till the moment I drove off the lot. He even went out of the way to answer my questions I had about my wife's vehicle (which was not even a Ford). I never felt pressured or left out in any process of this truck buying experience. I will be referring Dee to all my friends and family. More

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Dee is amazing Honest ,informative and very patient are the virtues that can summarize Dee in a few words . We would with out the doubt recommend him to anybody that Honest ,informative and very patient are the virtues that can summarize Dee in a few words . We would with out the doubt recommend him to anybody that is looking for an automobile . Our experience with Dee and Courtesy was the best by far in all our years . More

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Great experience Great service, respectful, patient, honest and willing to help instead of pushing to make a sale highly recommend, everyone is very kind and helps mak Great service, respectful, patient, honest and willing to help instead of pushing to make a sale highly recommend, everyone is very kind and helps make buying a vehicle a great experience More

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