Dealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
272 Reviews
Write a Review272 Reviews of Declan Cohen
February 20, 2019
Good experience , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through them and I was able to leave with the car Declan and Ian work on issues to move the sale forward thanks to everyone there. Bill More
Other Employees Tagged: Chris Otto , Ian Maher
February 16, 2019
Quick and easy with no issues! Everyone was friendly, easy to speak with and they made my experience a very good one. I would recommend this dealer to others for sure. Everyone was friendly, easy to speak with and they made my experience a very good one. I would recommend this dealer to others for sure. More
Other Employees Tagged: Ian Maher
February 04, 2019
Very efficient and easy to work with. The sales person was very knowledgeable. The finance person was also very knowledgeable and efficient. They got right down to business. The car was p The sales person was very knowledgeable. The finance person was also very knowledgeable and efficient. They got right down to business. The car was priced right. More
Other Employees Tagged: Chris Otto , Ian Maher
January 24, 2019
Great Service The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went s The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went smoothly. More
Other Employees Tagged: Bill McLean
January 07, 2019
Annual Inspection Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. S Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. Service was quick, report was throughout and car was washed. Who could ask for anything more! More
Other Employees Tagged: Bill McLean , Donald Bisesti, John White
December 31, 2018
Excellent experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at O experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at Otto a success. More
Other Employees Tagged: Chris Otto , Ian Maher
December 26, 2018
Sales expertise If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the sales process. I was always comfortable with no apprehension through the process from inquiry to final sale. Barbara Keough More
Other Employees Tagged: Ian Maher
December 26, 2018
Great service When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I wasn’t aware. More
Other Employees Tagged: Bill McLean , John White
November 20, 2018
Friendly, Knowledgeable & Accommodating We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable an We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable and helpful...making the decision to buy much less stressful...in fact very easy. While everything was discribed & they were very good about setting everything up for us...I suspect that a refresher course would be very helpful in a week or so as there is so much to learn & understand! I would recommend this experience with Otto to anyone looking for a vehicle. More
Other Employees Tagged: Chris Otto , Ian Maher
November 15, 2018
Great place to do business Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO C Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO Cadillac ! More
Other Employees Tagged: Ian Maher