Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 2

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
351 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

4.9

351 Reviews

Write a Review

351 Reviews of Declan Cohen

December 04, 2025

Dealership Rating
Employee Rating

Professional staff , easy to work with in purchasing a vehicle. Great place to buy a car. More

by mlrivera065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Otto Cadillac responded

Thank you for leaving Otto Cadillac your positive feedback!

November 28, 2025

Dealership Rating
Employee Rating

Everything was very quick and the process was smooth. Very happy with my purchase thus far. More

by claudetteroyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Otto Cadillac responded

Thank you for taking the time to review Otto Cadillac, Claudette!

November 28, 2025

Dealership Rating
Employee Rating

The Best of the very Best ! They made purchasing a new car a dream and I can't thank you enough More

by summerset7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Otto Cadillac responded

We are thrilled to hear that your purchasing experience was fantastic. Thanks for choosing Otto Cadillac, and enjoy the new ride!

November 05, 2025

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Employee Rating

This has been the best purchase experience I’ve had in over 40 years of new car purchases. I’ve bought Toyota, Chevy, Ford, Audi (Locally). And for the last 20 years Mercedes Benz products and this sales More

by hectorj189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

Nov 06, 2025

Otto Cadillac responded

Thank you for sharing your 5-star review of Ryan, Declan, and Ian! We are delighted to hear they made your time with us so special and memorable. We wish you many safe and happy miles in your new ride! Congratulations, Hector! - The Otto Cadillac Team

November 05, 2025

Dealership Rating
Employee Rating

Declan and team were easy to deal with and understood what I was trying to do More

by champ4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bussinger, Aleks Gentile

Nov 06, 2025

Otto Cadillac responded

We are glad to hear that you had an easy experience with Declan and the Otto Cadillac team. We are here to help!

October 23, 2025

Dealership Rating
Employee Rating

You can tell the people at Otto do value their customer relationships. Thank you for the pleasant experience More

by markcards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Otto Cadillac responded

Your feedback means the world to us! We truly value our customer relationships and are grateful for your support. Thank you from all of us at Otto Cadillac!

October 17, 2025

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Employee Rating

The team at Otto were great and we appreciated their customer service and follow-up More

by michellejumper518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Otto Cadillac responded

We appreciate the stellar review here at Otto Cadillac!

October 16, 2025

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Employee Rating

Found the vehicle I was looking for and daklen is a great salesman to work with More

by rali429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bussinger

Oct 17, 2025

Otto Cadillac responded

Rali, we are grateful for your review. Thank you from all of us at Otto Cadillac!

September 30, 2025

Dealership Rating
Employee Rating

As a 5 time vehicle purchaser I would like to see the sales and service offer some kind of customer appreciation discount. Don't seem to even recognize returning clients which is something I'm surprised More

by vince34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ian Maher, Bill McLean

Oct 01, 2025

Otto Cadillac responded

Vince, we appreciate your loyalty and are disappointed to hear that you haven't felt recognized or appreciated during your visits. Thank you for speaking with me earlier. We hope we have demonstrated our gratitude for having you as a customer. If there is anything else we can do to assist you, please don't hesitate to reach out. Meghan Serrell - General Manager - 518-869-5000

September 28, 2025

Dealership Rating
Employee Rating

Mike, Declan, and Ian made this car purchase stress free and effortless. From my emails and phone calls to Mike and Ian, to smooth transitioning in the business office with Declan, everyone treated us with More

by LAHENZEL331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Michael Caccese , Aleks Gentile

Sep 30, 2025

Otto Cadillac responded

Thank you for the wonderful feedback! We're thrilled our team made your car-buying experience smooth and stress-free. We look forward to welcoming you back to Otto Cadillac!

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