David Lee

Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More

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Great Service! Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. More

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This place is great the service is awesome always good work there love it all the time work there love it all the time More

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The best dealership in the world, greatest customer service to accomplished whatever their customers want and need. service to accomplished whatever their customers want and need. More

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Bruce provided tremendous customer service and addressed everything I needed, and David provided meticulous care and took care of everything my car needed. Thanks to Longo Toyota for the fantastic and effic everything I needed, and David provided meticulous care and took care of everything my car needed. Thanks to Longo Toyota for the fantastic and efficient service! More

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This review is way past due. A little over a year ago, I had a problem with my 2015 Toyota Tacoma Limited and I was very frustrated as no other mechanic/dealer was able to figur A little over a year ago, I had a problem with my 2015 Toyota Tacoma Limited and I was very frustrated as no other mechanic/dealer was able to figure out the problem. I finally decided to take it to Longo Toyota and David Lee got involved. David and his team were able to figure out the problem and resolve in a very surprising way. Not only they worked competently and efficiently but they were also very smart. Many thanks to David Lee and his team. Much appreciated. More

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They keep their word on when the car will be ready. They have a good waiting space. They have a good waiting space. More

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All the employees were very helpful. Bruce Herrera had wonderful customer service, and David Lee always takes care of my vehicle with meticulous care Bruce Herrera had wonderful customer service, and David Lee always takes care of my vehicle with meticulous care More

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Service support at Longo Toyota has no peer. Quality of work performed is superb, staff is courteous, knowledgeable, and friendly. Communication throughout the service process is exceptional. Quality of work performed is superb, staff is courteous, knowledgeable, and friendly. Communication throughout the service process is exceptional. More

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Longo is a first class operation that is dedicated to customer service. It is always a pleasant experience. customer service. It is always a pleasant experience. More

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