"Amazing service. Dave really went the extra mile. He and..."
Amazing service. Dave really went the extra mile. He and the team stayed late to make sure I was able to get out of town to get to work. Thanks again
"I was having a rough morning. The tire that always seemed..."
- Sarah U.
I was having a rough morning. The tire that always seemed to be lower than all my others went extremely low yesterday morning before an appointment. I had to limp it to a gas station to fill it up first then head off to said appointment. After an hour the tire was low again and continuously dropping as I was driving (I could feel the pull). I pulled up to the Express service and was patiently waiting as I could see two other vehicles being serviced. Not a problem as I am very patient. Dave had come out and let me know the timeline and said to head in and grab a hot drink and stay comfy in the lounge. I let him know the situation and he said he would do the best he could to get me in as quick as they could. I sat in the lounge, enjoyed a coffee, then Dave came in and asked for my key as they could get my car in. I was super impressed at the speed. Konnor had come out to get more details from me on the tire, how many times to fill it, if it seemed like a weather thing but I did stress that it was like that from day one. I always figured there was one tire that was going to be wonky. After some digging, Konnor ended up taking the tire off of the rim and found the hole, a nice round little hole but not one that appeared to be a puncture. He made sure I was aware of the fee for the repair which was actually a good price and that he could do the repair. Konnor even checked into to see if I had warranty (sadly no) but got it repaired and I was on my way. This was the best service I have had to date after my purchase in Feb 2016. Konnor has done other service to my vehicle and always does a fantastic job! Thank you Dave and Konnor for turning my rough morning into a sunny one :)