Darren Berg
Darren Berg at Grande Prairie Chrysler Jeep Dodge
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Darren Berg | Page 5

Service Advisor

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.8
41 Reviews

I have worked for Grande Prairie Chrysler for 4 years now and defiantly enjoy the fast paced and rewarding job we do here. I enjoy working directly with our customer and working with them and their vehicles as we maintain their vehicles. If you have any questions relating to your vehicles please don’t hesitate to call I will be more then glad to assist you in any way possible.

4.8

41 Reviews

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41 Reviews of Darren Berg

December 21, 2013

Dealership Rating

I feel the need to write this complaint to warn other people of the extremly poor quality of service we have recieved from the GP Chrysler Service department over the last couple weeks. We had our vehicl More

by upset1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Kunz

Dec 23, 2013

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding updates on your vehicle. I would like the opportunity to personally discuss the reasons for the delayed repairs on your vehicle. Please know that I have taken all of your comments seriously and have used this information as training and learning opportunity with my team. If you would be so kind as to contact me, Mr. Brent Bohnen 780.513.5337, directly I would welcome the opportunity to work with you to regain your confidence and earn back your business. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

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