Darren Adams | Page 2

They did a great job repairing the recall on my car. Fast service! Friendly employees. Very professional. Fast service! Friendly employees. Very professional. More

by wglass0304 Verified Customer Verified Customer

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The parts dept and service dept was very knowledgeable and helpful when I had my car serviced. I was equally impressed by the sales team when I originally bought my car! and helpful when I had my car serviced. I was equally impressed by the sales team when I originally bought my car! More

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The great service provided by the team exceeded expectations, leaving customers satisfied and eager for morre expectations, leaving customers satisfied and eager for morre More

by quelfells Verified Customer Verified Customer

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I love it here they are very nice they always tell you was a right was a right More

by lakeya122 Verified Customer Verified Customer

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I don't have any complaints. The service was great, I appreciate all that ya'll do. Thank you for your help. The service was great, I appreciate all that ya'll do. Thank you for your help. More

by kenziemich Verified Customer Verified Customer

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Very unpleasant experiences! ! Lack customer service skills ! Don't explain what's going on with vehicle after service is performed!! ! Lack customer service skills ! Don't explain what's going on with vehicle after service is performed!! More

by jbsims61 Verified Customer Verified Customer

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The service team are always so pleasant and helpful when I come in. They always try and get me in and out as quickly as possible. I come in. They always try and get me in and out as quickly as possible. More

by kathryn.williamson1985 Verified Customer Verified Customer

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Staff are very friendly and nice. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. More

by ursdnurse Verified Customer Verified Customer

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Serra Kia Trussville is conveniently located and its employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. More

by rachaelheadley Verified Customer Verified Customer

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I would give zero stars if that were an option. The rude lady in the service department gave us an appointment to come in for service on new years day. We drove over an hour to get there on time fo The rude lady in the service department gave us an appointment to come in for service on new years day. We drove over an hour to get there on time for our appointment only to find that they were closed due to the holiday. Then when I called back she refused to put my call through to the service manager. I was told they called and couldn't get an answer which was a lie, we had no missed calls. Then they told my son that their automated phone system was supposed to call us but it didn't work. They don't care how they treat people. More

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