Darran Berg
Darran Berg at Grande Prairie Chrysler Jeep Dodge

Darran Berg

Service Manager

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.5
65 Reviews

I have worked for Grande Prairie Chrysler for 15 years now and defiantly enjoy the fast paced and rewarding job we do here. I enjoy working directly with our customer addressing their concern as we maintain their vehicles. If you have any questions relating to your vehicles please don’t hesitate to call I will be more then glad to assist you in any way possible.

4.5

65 Reviews

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65 Reviews of Darran Berg

February 18, 2026

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Employee Rating

The manager Darren was a dick. Needs a good crack to the jaw, tried to get a bunch of extra work done on my truck that didn’t need to be done, dropped my truck off for a 745 appoin More

by Mteich88
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ryan Sawchuk

Feb 20, 2026

Grande Prairie Chrysler Jeep Dodge responded

We take all customer feedback seriously and aim to treat every customer with respect and transparency. That said, we cannot accept or engage with comments that include personal insults or threats of violence toward our team. Regarding your service visit, our goal is always to provide accurate recommendations based on the condition of the vehicle at the time of inspection. Any additional work suggested would have been based on what our technicians observed and is never intended as pressure or “hustling.” We understand that unexpected recommendations can be frustrating, and customers are always free to decline any service. We also apologize if there was a delay in assessing your vehicle. Appointment times are scheduled to begin the intake and inspection process, but unforeseen circumstances can sometimes affect timing. We strive to communicate clearly about any delays and improve wherever possible.

Feb 26, 2026

Mteich88 responded

No he was def trying to hussle me like a greasy car sales man would and I’ll tell u why lol first off my entire def system rebuilt like 2 months ago so I knew it couldn’t be the dpf filter had to be one of the other ones. I told Ryan when I dropped my truck off that it had a bad oil pressure sensor and the def system was just rebuilt.. get a call hours later after my truck was dropped off just to have Ryan tell me what I already xxxxing knew. “ u have a bad oil pressure sensor and we can’t force a regren.” I literally told him all this in the morning. You guys think I didn’t try to force my own regen lol. I gave u guy all the info I could so u wouldn’t have to wait time but u did any way. Then when I called you guys out on wasting time Darren gets all super manager and I stead of listening to me he just proceeded to defend his staff and the company policy’s or whatever he was rambling on about. Tried to sell me that 2500 dollar filter. I looked it up it’s a 70$ filter and u guys wanted to charge me and additional 2430$ for a filter install… told me they were scared to put in in high ideal😂😂😂😂😂😂 cuz of the no oil pressure sensor issue, I drove it there didn’t I? It’s a picker truck everytime I put the pto on it goes into high ideal told Darren I would come to the dealership and put it in high ideal myself and sit in the truck for an hr to prove a point.. then he just gave me back my keys and refused service too me. All cocky and arrogant on the phone but the second I walk into the building it’s “ here’s your keys imma run to the back now and hide “ tried to call him and left messages and he just ghosted me. But at the end of the day I fix my truck issue with a 50-60$ of def cleaner that I added to the tank. Took it for a drive and burned everything off that filter. My check engine light is gone and my truck isn’t in limp mode anymore and guess what my low oil pressure sensor is still poping up. Oh and I forgot to mention that I literally told Ryan I got a oil change the day before I dropped the truck off. And calls me about the sensor that I already told him about. All in all the experience was horrible I will not be going back there and I will not be recommending this dealership to anyone AND I will be contacting AMVIC bout all this . Trying to get thousands outta me when it was a quick fix less then 100$

October 02, 2025

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The Service Department @ GP Chrysler is the best! They treat us like family and are always looking out for us. We have complete confidence in the whole team. More

by sandiwhynot
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Kevin MacKenzie, Rob Evrall , Shawn Fortin, Tony Kunz

Oct 04, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We pride ourselves on treating our customers like family and providing the best service possible. Thank you for choosing GP Chrysler, we appreciate your trust in us!

September 18, 2025

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Amazing crew in the service department, great service and efficient. Needed my truck by 3:00pm and received notification at 11:30am that it was ready to go and was repaired, washed and detailed as well. More

by Dwane
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Recommend Dealer
Yes
Sep 20, 2025

Grande Prairie Chrysler Jeep Dodge responded

We are thrilled to hear about your positive experience at GP Chrysler's service department. Our team takes great pride in providing efficient and thorough service for our customers. We are always here to help and look forward to seeing you again soon. Thank you for choosing us!

September 05, 2025

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Service great and people in the dealership great on time performance and quality work service reception above standards More

by Da0372
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Kevin MacKenzie , Tony Kunz

Sep 09, 2025

Grande Prairie Chrysler Jeep Dodge responded

Hi Da0372, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grande Prairie Chrysler Jeep Dodge

August 27, 2025

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Always making sure your needs are met and questions ate answered. If anyone falls short on customer service their management team is amazing. Service department has shown very good service also. Thank you More

by Amy M
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Recommend Dealer
Yes

Other Employees Tagged: Paul Golamco, Kylie Hynes, William Higgins, Kevin MacKenzie, Rob Evrall, Nick Read , Brent Cavan, Shawn Fortin, Terry Trapp

Aug 29, 2025

Grande Prairie Chrysler Jeep Dodge responded

Amy M, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

June 19, 2025

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Terrible! The staff was pleasant but the compahy itself Stelantis sucked! Tape to protect an expensive vehicle. Never buy a Dodge again. More

by CarmeloE
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Recommend Dealer
No

Other Employees Tagged: Shawn Fortin

Jun 20, 2025

Grande Prairie Chrysler Jeep Dodge responded

Carmeloe, thank you for taking the time to leave us feedback about your experience with us and Stelantis. Your concerns will be shared with Stelantis. We appreciate your kind feedback regarding our staff. We hope you will give our team the opportunity to be of service to your again.

June 12, 2025

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GP Chrysler has always been excellent to deal with. Darran and his service team consistently go above and beyond. Every interaction I’ve had in the past has been handled with professionalism and care. More

by sarah.wilkins
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

Jun 13, 2025

Grande Prairie Chrysler Jeep Dodge responded

Sarah.wilkins, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Chrysler Jeep Dodge! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Chrysler Jeep Dodge!

May 17, 2025

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Great customer service, had an accident due to a tire malfunction just had the tires changed over within a couple weeks of the accident and they took care of the tow and all the damages, communication co More

by Unknown
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

May 19, 2025

Grande Prairie Chrysler Jeep Dodge responded

Hello Unknown, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Chrysler Jeep Dodge!

May 10, 2025

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After 15 years of dealing with this dealership- you have lost a customer- very disappointed More

by Cdkruse
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Recommend Dealer
No

Other Employees Tagged: Shawn Fortin

May 08, 2025

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Perfect service from the crew at GP Chrysler. So thankful that I don't experience the issues I hear from friends at other dealerships in town. I am looked after well and always treated fairly. More

by Dwane
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Recommend Dealer
Yes
May 10, 2025

Grande Prairie Chrysler Jeep Dodge responded

Dwane, thank you for sharing your experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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