"Wonderful Customer Service"
- Josh Richardson
The team at Richmond Subaru did a wonderful job of taking care of myself when purchasing a used WRX. This is the 3rd Subaru our family has bought from this dealership in the last two years and every time the service is great. They found the best car for my needs in basically no time, and went above and beyond to make sure I was happy.
Our family will continue to buy Subaru's from them in the future.
Other Employees Tagged:
I recently presented Ronny Levkovich at Richmond Subaru a challenge.
I was moving with my family from the states to BC and wanted 2 Subaru Outbacks waiting for me when I landed. I had no experience with any of the Vancouver dealerships, so I “cold called” all three dealers. Basically, I told them: “I want 2 new Outbacks ready, out the door. I don’t care who I buy them from, I just want the best price”.
While all the dealerships worked with me, Ronny was, by far, the one who went out of his way to make it happen for me, including transporting the the cars to and from a workshop for hand control installation (I am a handicapped driver). We accomplished everything over the phone, across the ocean, not meeting until I made him come in early on the day of my flight arrival and meet me at YVR. He got the ICBC folks to come in early as well to finish the paperwork, so I could pick up my family and dogs in the shortest turn around time.
Subsequently, I have met some of the other folks at the dealership, and all have been very helpfull.
I am very pleased with my interactions at Richmond Subaru, but mostly, I credit Ronny for this feeling.
"Excellent Sales Services"
- Monica Yu
I had a very great experience buyin cg my new Subaru Crosstrek at Richmond Subaru.
Ben De Jesus was an excellent Sales Consultant who put a lot of patient to answer all my questions and tried his best to get the best deal for me.
Danielle Schelini, the National Director of Finance, was a super nice and helpful person who explained all the information clearly to me.
Ray Lewis, the General Manager, who always welcome his customers with his great smile and warm heart.
I will rate them with 6 stars instead of 5.
Thank you all the excellent services you provided
"We bought 2020 Subaru Forester touring Great experience"
We had a great experience buying our new 2020 Subaru Forester Touring at Richmond Subaru.
A J car sales man knowledgeable and charming young man.
Ray ( Sales manager ) very nice he welcome us and explain to us everything and answer all our question,
Danielle ( Finance ) she was super nice and very helpful for us she answered all the questions explain all
Thank you all
Meheret and Family
"AJ and Ray(sales manager) helped us getting Outback LXT 2020"
- No Name
Our experience at Richmond Subaru was great. We bought 2020 Outback from them, AJ the salesperson was super helpful and knowledgeable about the product. He and his Sales manager Ray got us the right model and the color we were looking for. Danielle their finance manager was polite and helpful. Would recommend this dealership.
Other Employees Tagged:
"Purchase of 2020 Forester Limited"
This is the third new vehicle we have purchased from this dealership. The first was a Tribeca in 2008, then a Forester in 2012, and now a second Forester, in 2019,.
We have found this dealership to offer competitive pricing and good service. The salesman we dealt with is Jackie Cho. When I called the dealership to see if they had the model in the color I wanted, Jackie took my call, checked on their stock, and returned my call promptly. He came in on his day off to seal the deal.
"Eager to earn your business"
Were very helpful and eager to earn the business. Also very accomodating of my tight schedule as I had to come in from Chilliwack to get the car.
"So Excited to Have a New 2020 Outback"
- 2020 Outback Outdoor XT
Thank you the Subaru Richmond team for getting me on the of first 2020 Outback Outdoor XT's (Arctic Silver) in town! Service was great and thanks to Ray L for making it happen.
"I got my brz very recently from Richmond Subaru. Austin..."
I got my brz very recently from Richmond Subaru. Austin is really professional and helpful thru the entire process. Car delivery process is fast. Danielle in financing department is also knowledgeable by explaining cosmetic warranty plans. Overall, it was an fantastic experience.
Other Employees Tagged:
"Ray Lewis and Jackie Cho have been great helping us..."
- Mark Chiang
Ray Lewis and Jackie Cho have been great helping us finding our dream car.
Jackie is a great sales. He Speaks 3 different languages(English, mandarin, Cantonese). You must consider Subaru if you are thinking of getting a real car.