Daniel Martinez
Daniel Martinez at Patriot CDJR of Tulsa
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Daniel Martinez | Page 2

Service Advisor

Patriot CDJR of Tulsa

4627 S Memorial Dr
Tulsa, OK 74145

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4.3
111 Reviews

Dealership Experience

10 mos

Languages Spoken

English English

Spanish Spanish

4.3

111 Reviews

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111 Reviews of Daniel Martinez

May 25, 2024

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Employee Rating

The requested service was done quickly and correctly. Scheduling on the website is a little confusing though. More

by dickey.steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that the requested service was completed quickly and correctly. We apologize for any confusion you experienced with scheduling on our website and appreciate your patience. If you have any suggestions on how we can improve our online scheduling process, please feel free to let us know. We're always looking for ways to better serve our customers. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!

May 25, 2024

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Bought a 2019 Escalade and found a few problems after the purchase. The problems were fixed promptly at no charge. Ramses did a great job for me. More

by rbackred
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that Ramses was able to promptly address and fix the issues with your 2019 Escalade at no charge. We strive to ensure our customers are satisfied with their purchases and our service. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your Escalade, and thank you for choosing us!

May 25, 2024

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Ramses returned a call within minutes after submitting an online question concerning the Jeep I bought. He was very personable and informative. He set everything up for a visit and followed up the day of the More

by dgmflyer
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ramses Rodelo, Bruce Gramm

May 31, 2024

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that Ramses was able to promptly respond to your online question and provide you with personable and informative service. It's great to know that he was able to set everything up for your visit and followed up to ensure everything went smoothly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

May 25, 2024

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They did a great job on the trans flush and had it done in a reasonable time. More

by SOLOCHEWIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Adams, Ilidio Tavares

May 31, 2024

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that you were satisfied with the transmission flush and that it was completed in a reasonable time. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 25, 2024

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Good service, it was time for my tires to be rotated asked to get all 5 moved but you did not. More

by ckccrown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Adams, Ilidio Tavares

May 31, 2024

Patriot CDJR of Tulsa responded

Thank you for your feedback. We're glad to hear you were pleased with the overall service, but we apologize for not rotating all five tires as you requested. We'll make sure to address this issue to improve our service. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you better next time.

May 20, 2024

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I got there at 250pm for my 3pm appointment. I didn't leave until after 530. I live in prague and had to drive to tulsa, didn't know I could do this at a closer dealership. But a simple 30 minut More

by kellylarsen704
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Recommend Dealer
Yes

May 18, 2024

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Appointments don't mean anything. Don't actually work on your car on the day of your appointment. More

by petrasmith
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Recommend Dealer
No

May 15, 2024

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Terrible service, wait time is unacceptable. Waiting area is unsatisfactory. Tulsa manger won’t talk to customers. More

by catheykline
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Recommend Dealer
No

Other Employees Tagged: Teresa Adams, Ilidio Tavares

May 14, 2024

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I sent my vehicle to the service due to it not starting. It took them 2 months to switch out a relay fuse. And 1 day for it not to start again once I got home. The entire ordeal cost me over $300 & my vehic More

by tireashiataylor
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Recommend Dealer
No

May 14, 2024

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Service was fine BUT the cost of a simple oil change was/is a “little” more than it should have historically been. It is baffling. More

by JARHEADSQUID01
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Recommend Dealer
No
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