Daniel Goodman | Page 5

They were supposed to be waiting for me and nobody knew about it. I had to go back for a mistake and had to ask for a solution many times. about it. I had to go back for a mistake and had to ask for a solution many times. More

by pablo.windhausen Verified Customer Verified Customer

Helpful 0

Report | Print

Beyond happy with my experience @ Colonial VW. A VW wasn't high on my list bc I had no experience with VWs so I was leaning towards other makes I was more familiar with. I was impressed from the start wasn't high on my list bc I had no experience with VWs so I was leaning towards other makes I was more familiar with. I was impressed from the start. They were the only dealership I visited that had me test drive the model I requested - the others all were 1 or 2 trim levels up. Dan, the internet sales guy, was proactive in reaching out to say that I wouldn't be driving the exact car I requested (because it was still in transit from the factory), but that he would line up the same model. Once I got to the dealership, Dan passed me off to salesman Neil Peabody who was fantastic. No pressure, no upsell. He asked questions about how we'd use the vehicle and suggested and dissuaded us from options based on our answers. They gave me a great deal on my trade without having to haggle and likewise with the pricing of the new vehicle I purchased. Overall, the most pleasant, quick, stress free vehicle purchase I have ever made. Will totally recommend this dealership/sales team to others. More

Helpful 0

Report | Print

Great experience, got the car we wanted quickly and for the price we wanted. Service department is on point, they do quality work. Will continue to do business with the team at Colonial! the price we wanted. Service department is on point, they do quality work. Will continue to do business with the team at Colonial! More

by G Verified Customer Verified Customer

Helpful 0

Report | Print

I appreciate the work VW Medford, especially Caduste Michaud and John Mancini put in to expedite the purchase of a car. Smooth and straightforward experience from beginning to end.. Michaud and John Mancini put in to expedite the purchase of a car. Smooth and straightforward experience from beginning to end.. More

by yogeshvg Verified Customer Verified Customer

Helpful 0

Report | Print

I would highly recommend Neil Peabody for anyone in the market for a new or used vehicle. He made the trade of my bmw 335xi to my 440 xdrive very easy. He's a No pressure straight shooter sales man very la market for a new or used vehicle. He made the trade of my bmw 335xi to my 440 xdrive very easy. He's a No pressure straight shooter sales man very laid back and easy to talk too. On the sat i came to look and the following friday i picked up my new car it was crazy busy. He did a great job of taking care of all his customers in a efficient manner. The finance and managers also made the transaction smooth. More

Helpful 0

Report | Print

Good Day,As a substitute teacher for BPS (Boston Public Good Day, As a substitute teacher for BPS (Boston Public Schools) and mental health counselor; a vehicle is a necessity. My late veteran father who Good Day, As a substitute teacher for BPS (Boston Public Schools) and mental health counselor; a vehicle is a necessity. My late veteran father who served as an airman left me his 2003 VW Beetle 4years ago. Looking to continue the tradition I did my homework and shopped around. Knowing the deal I needed to make things work for me I reached out to a neighborhood dealership which I have passed by for the eight years I’ve lived in Somerville: the Colonial VW of Medford. Internet Sales Manager Jason Giacoppo promptly responded back via email. Dan Goodman spoke with me on the phone to arrange a meeting, thus began the very smooth process. At the dealership, Jason introduced me to Sales & Leasing Consultant Paul Lazzaro. Paul was very approachable, friendly and his energy, knowledge and experience in auto sales was of the highest level. His willingness to understand my situation while giving me the opportunity to be as comfortable as possible was reassuring and complimented by his professionalism. The test drive went so well I literally nearly smiled the entire time. The follow up process was painless and I definitely feel as though I got a good deal. In addition, Finance Manager Stephanie Trevisone walked me through the paper work with great care and offered further benefits to be included with my deal. She further enhanced my joyful moment with added professionalism, attention to detail and shared in the enjoyment of my first car lease. I must say with sincere gratitude that everyone form management to environmental services were super helpful, positive and set the atmosphere perfectly for positive productive exchange. Lastly, I have to give an outstanding compliment to Sales Associate and veteran Josh Jefferies who paired up my Bluetooth with no hesitation, a complete smile and tutorial explanation. An act of kindness and service that exemplifies the high quality of standards Colonial VW of Medford represents. It was an honor to be their guest and lifelong customer. All Regards, D. A. Smith  More

Helpful 0

Report | Print

I have purchased four vehicles from Colonial Volkswagon. Greg and Dan were great with taking care of us and making sure we got everything we wanted in a car. I l ove my new 2020 Tiguan and couldn't be hap Greg and Dan were great with taking care of us and making sure we got everything we wanted in a car. I l ove my new 2020 Tiguan and couldn't be happier. The customer service you receive is great and the process was so smooth. More

Helpful 0

Report | Print

Outstanding experience with Colonial Volkswagen I signed my second lease for a 2020 Jetta and, again, the process was smooth and efficient with Colonial taking care of all the details. I signed my second lease for a 2020 Jetta and, again, the process was smooth and efficient with Colonial taking care of all the details. More

Helpful 0

Report | Print

Dan handled the purchase of our beautiful new Tiguan wonderfully, especially during the pandemic! He promptly responded to emails, and there was no “game” to play - he was straightforward with pricing, wonderfully, especially during the pandemic! He promptly responded to emails, and there was no “game” to play - he was straightforward with pricing, terms, and available deals. He got information to us expeditiously and was very helpful both online and eventually in person. We really appreciated him getting together prices along various leasing and buying scenarios, it saved us a lot of valuable time (we have 7 month old twins and our spare time is limited!) and helped us be best informed to make the best decision for us. All in all, I’d recommend Dan to anyone - he was professional, knowledgeable, and friendly! Thank you! More

Helpful 0

Report | Print

Great Experience I shopped around and Colonial gave the best price. In fact, another dealer told me they couldn't touch the price. Dan Goodman and the others at the de I shopped around and Colonial gave the best price. In fact, another dealer told me they couldn't touch the price. Dan Goodman and the others at the dealership provided excellent customer service. They returned calls and emails promptly. Thanks for a great experience! More

Helpful 0

Report | Print