Dana Silva | Page 25

Always under promise and over deliver. The service department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. More

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Top notch Fantastic the best service that I have received in years very knowledgeable and very friendly great experience very hospitable I will be back Thank you God Bless... in years very knowledgeable and very friendly great experience very hospitable I will be back Thank you God Bless... More

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Great service, everyone is so friendly and helpful. Very updated environment, clean and friendly to negotiate. I always talk to friends and people I come in contact with about Lithia of Reno. updated environment, clean and friendly to negotiate. I always talk to friends and people I come in contact with about Lithia of Reno. More

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Excellent Service Department Absolutely the best experience that I have ever had at any car dealership service department in Reno. (I have lived in Reno for 30+ years, so that's s Absolutely the best experience that I have ever had at any car dealership service department in Reno. (I have lived in Reno for 30+ years, so that's saying a lot) Dana Silva and Bob Pearce went above and beyond. More

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My experience was excellent. Very organized and great to visit with. Dana was on top of everything needed to be done and his service people very professional. visit with. Dana was on top of everything needed to be done and his service people very professional. More

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Beautiful new facility! A very comfortable and personal feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. More

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Airbag replacement I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fe I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fellas name. More

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Not connected to online site I set up appointments online but the information never gets sent to the dealership. This has been going on for years. I make an appointment online, wi I set up appointments online but the information never gets sent to the dealership. This has been going on for years. I make an appointment online, with multiple thing to do and everything looks ok. We go to the appointment and they don't have any information that I entered so we have to make another appointment to finish the work. Either have the online stuff work and communicate it to the dealership or get rid of it. When the work is done, we are happy with everything else. 5 stars for the mechanics and 1 star for the appointment system. More

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Service The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my exp The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my experience. More

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Had my 1st oil change. Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I drove off. Other than that it was a good experience. More

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