Dana Silva | Page 23

I’m 66 years old, Performance cars have been all I have ever wanted to drive. When it comes to dealerships and service Lithia, blows away every auto place I have ever dealt with, by a long shot. I never ha ever wanted to drive. When it comes to dealerships and service Lithia, blows away every auto place I have ever dealt with, by a long shot. I never have gotten the kind of work or customer service like I have gotten from everyone at this dealership. No one can even come close, past, present …. there is no future only Lithia forever. Special thanks to, Dana, Steve, and Junior, these guys and their work, make me feel safe and secure when I pick up my car. When I am using the performance of my car, I know it will take what ever I can give it, and I never have to cloud up my mind with, “ I hope they did the work right” or “will this car breakdown, out in the middle of nowhere”, which is where I like to drive. My mind is focused on the road and driving as it should be.. with the highest praise I can give and after all these years Lithia is someone I trust and I know if the works done there, then the price is fair, also. In closing, Lithia lets me sleep at night and allows me to, enjoy the driving experience only Mopar can give. Go there, and you will never go anywhere else, if you’re smart ! Sincerely, Douglas Buckelew More

by Rocket Verified Customer Verified Customer

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The service department at Lithia Jeep in Reno is amazing, they are wonderful people!! I would refer Lithia Jeep to anybody and everybody, my husband and I have bought several vehicles from this dealership an they are wonderful people!! I would refer Lithia Jeep to anybody and everybody, my husband and I have bought several vehicles from this dealership and we have utilized their service department for more than 15 years, we highly recommend them! Keep up the wonderful work guys, thank you! More

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Excellent customer service and attention to detail. Communication is always outstanding and the work completed is above and beyond expectations. Communication is always outstanding and the work completed is above and beyond expectations. More

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I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge Durango serviced here. Also, I recently got a quote from their collision repair shop, which is all under one roof now, expecting it to be an over the top quote but they can in under another local shop so I will be taking my Jeep there for this repair. More

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They got us right in and took care of our heater blower. Very professional, courteous, great service. Very professional, courteous, great service. More

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Service was simple to make. Further when I arrived a few minutes early, my Jeep was taken in quickly for service which included grease, oil change, and tire rotation. All this was accomplished expeditiousl minutes early, my Jeep was taken in quickly for service which included grease, oil change, and tire rotation. All this was accomplished expeditiously.. More

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This dealership has the best Service Department I have ever dealt with. They are extremely courteous to there customers and detailed with their explanations of the service required. ever dealt with. They are extremely courteous to there customers and detailed with their explanations of the service required. More

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Ive bought 5 cars there had numerous repairs and maintenance done, they're always great, if you have the time to wait maintenance done, they're always great, if you have the time to wait More

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Great service. Prompt efficient service. Vehicle was finished as promised. Staff was very friendly and helpful. finished as promised. Staff was very friendly and helpful. More

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The staff is always friendly and amazing! My appointment never takes longer than estimated and I’m in and out quickly. I will be buying more Jeep vehicles from this dealer as their service is unmatched! never takes longer than estimated and I’m in and out quickly. I will be buying more Jeep vehicles from this dealer as their service is unmatched! More

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