Dana Silva | Page 2

Appreciate the service department and parts department immensely. They sincerely care about the customer and their needs. immensely. They sincerely care about the customer and their needs. More

by dave.kim77 Verified Customer Verified Customer

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Very nice and helpful. The service center is very clean. It is a joy coming to the area The service center is very clean. It is a joy coming to the area More

by sfoster5 Verified Customer Verified Customer

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The dealership did a great job were very quick while I waited and we’re very courteous waited and we’re very courteous More

by SPOULTON50 Verified Customer Verified Customer

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Everyone at this dealership is so helpful and kind, plus I love their coffee machine! I love their coffee machine! More

by ogormancheryl Verified Customer Verified Customer

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The service department has worked with me and positive manner every time I’ve been in there. manner every time I’ve been in there. More

by jpconst Verified Customer Verified Customer

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Friendly Professional Courteous Timely Fair Respectable They are always thinking of the customer and not Timely Fair Respectable They are always thinking of the customer and not More

by Dbalaam Verified Customer Verified Customer

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Took my vehicle in for a 60,000 mile service and an air suspension error (this was scheduled). Took almost 9 days to get my car back, but was promised the parts would be in and the vehicle would be repaire suspension error (this was scheduled). Took almost 9 days to get my car back, but was promised the parts would be in and the vehicle would be repaired in a 4 days. I was then called 4 days after ben said the car would be repaired and ready for pick up. They somehow find parts to replace, although they weren’t known to have issue. Ben is a liar and doesn’t list all concerns on work orders. Dana, the service manager never seems to be available nor do I ever see him at work, Nor does he choose to be involved with service issues. No loaner car offered. Shuttle driver is nice, Knows my address by memory because I was sold a lemon and ben won't fix all of the problems in one visit. Claiming that he can’t reproduce the issues, but somehow, after having an accident because of the faulty vehicle, he says when the car is repaired he will fix the safety issues? Why is it I need to have an accident (putting my family and the general Publix safety at risk) before issues can be addressed when I’ve been complaining about these issues for three years (starting at 7000 miles)? Communication between service tech and customers is lacking in the worst way. More

by je.levitt0 Verified Customer Verified Customer

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I have received great service. Even when things don’t always work out Dana and Bob try to mitigate the imposition. Even when things don’t always work out Dana and Bob try to mitigate the imposition. More

by Larry powers Verified Customer Verified Customer

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Good serviceibought my grand Cherokee there in 2017 and it still runs great one payment thanks it still runs great one payment thanks More

by curtispwoodard Verified Customer Verified Customer

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The service department has always been very helpful. Everyone is always friendly and always happy to help with anything. They will take good care of their customers, I recommend them to anyone! Everyone is always friendly and always happy to help with anything. They will take good care of their customers, I recommend them to anyone! More

by Camobebe Verified Customer Verified Customer

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