Born in Norfolk, VA and have been in Tucson for 35 plus years, I have worked with Subaru for 19 years. I’m married and have 3 dogs. I like golfing, running, hiking and spending time with my wife and dogs
Read moreDealership Experience
27 yrs, 3 mos
Industry Experience
27 yrs, 3 mos
391 Reviews
Write a Review391 Reviews of Dan Ford
December 29, 2014
Excellent in Both Service and Sales It's been a few months since the purchase of my 2015 Outback - it could not have gone better. CJ Nichols knows every detail about each one of these ve It's been a few months since the purchase of my 2015 Outback - it could not have gone better. CJ Nichols knows every detail about each one of these vehicles, and was totally straightforward and helpful in matching me up with the right car. He clearly stands behind the Subaru brand. Price and features were great, and Tim Hanson in finance helped with an offer that was available at the time and made all the details of that process go very smoothly - I'd even say it was painless. I've had many years of experience working with the service department as well and look forward to continuing that with the new vehicle. Dan Ford runs a great team and Ivan Salazar is an excellent addition. Very professional all around. Never had a bad experience with this dealership in any way and it's great to have the new location with the new service shop too. More
Other Employees Tagged: John Petersavage, Curt McHenry, CJ Nichols , Tim Hanson
October 26, 2014
Dealer succeeds where Insurance company fails Tucson Subaru's Service Dept. went Above and Beyond the call of duty. I had the misfortune to hit some debris on the road hidden by weeds. We return Tucson Subaru's Service Dept. went Above and Beyond the call of duty. I had the misfortune to hit some debris on the road hidden by weeds. We returned home and changed to the toy tire automakers call a spare and limped to the dealership 62 miles away. I stopped twice to make sure everything was OK, it was. When we got to the dealership the spare was sitting at a funny angle. All was not well. The Dealership started working with the insurance adjustors and we went on a scheduled trip to Virginia so I could officiate at my son's wedding. We kept in touch with the dealership and adjustors. For reasons best known to the insurance company, they insisted on a used part for some of the front suspension. I objected and became quite upset when the part turned out to be damaged and insisted on new OEM parts. The service department removed the damaged goods and installed new parts. Grades: Tucson Subaru A++++, Adjustors F---, Insurance Agent A. We finally received the repaired vehicle one week (and two loaner cars later) after we expected it. The adjustors tried to save less than $100 with the used part. It cost them my good will plus the extra fees for installing then removed damaged goods. Would you want used parts on your cars front end suspension system? I wouldn't, especially considering that most of our driving is high speed Interstate.. More
September 27, 2014
Trent - A Wonderful Person and Heck of a Salesman! My wife and I "Love" our Subarus. Trent has helped us purchase three of them. His experience with these vehicles is second to none; and over the pas My wife and I "Love" our Subarus. Trent has helped us purchase three of them. His experience with these vehicles is second to none; and over the past several years, he has become a very good friend. When people ask about our Forester, we always mention Trent's name and Tucson Subaru in the same breath. Tucson Subaru is very lucky to employ Trent as their top fleet and on-line salesman. He is a true professional. More
Other Employees Tagged: Trent Nichols
September 27, 2014
Top Notch As a 5 time Subaru owner it's Tucson Subaru's top notch sales & service is what keeps us coming back. Sales people go the extra mile and service depar As a 5 time Subaru owner it's Tucson Subaru's top notch sales & service is what keeps us coming back. Sales people go the extra mile and service department is second to none. Customers are treated like 'family'. Other dealerships could take lessons here. Thank you Trent Nichols & Dan Ford. More
Other Employees Tagged: Trent Nichols
September 27, 2014
Total Excellence From car shopping to purchase to special parts to servicing, Tucson Subaru has provided the best car customer service experience I have ever had. I h From car shopping to purchase to special parts to servicing, Tucson Subaru has provided the best car customer service experience I have ever had. I have owned Subarus for almost 25 years, and with Tucson Subaru on the scene, I plan to keep it that way. I would definitely recommend this outstanding dealership for your next vehicle purchase! More
Other Employees Tagged: John Petersavage, Chris Smith, Curt McHenry , Louie Ascencio, Gil Warren
September 27, 2014
ASK FOR TRENT!! HE'S AWESOME!!! Was in the market to buy my first nicer car, I had two things I was looking for, 1.) Something fun to drive and 2.) Under 15k. So I started at Chapman Was in the market to buy my first nicer car, I had two things I was looking for, 1.) Something fun to drive and 2.) Under 15k. So I started at Chapman because my work has affiliations with them. Big mistake. I drove 15 miles, the salesman asked how he could help me I told him those two things and he laughed and asked me if I worked at Starbucks (I'm assuming because I'm young and looking for a reasonably priced vehicle?) So I instantly left that ghetto dealership and went to Subaru where I meant Trent. It took 4 months until I found a vehicle I said yes to, but Trent never gave up, never stopped treating me with respect, and when all was said and done he earned a lifelong customer as I will be doing business exclusively with him when it comes to buying vehicles. And a big shout out to the entire dealership, every single person I came in contact with greeted me with a smile every time. The word "dealership" doesn't do this place justice, it should be called a "dealerfriendship" More
Other Employees Tagged: Traci Roberts , Trent Nichols
September 04, 2014
Tucson Subaru - Parts & Service Honda CRV My service rep Ivan Salazar was very friendly and helpful. I've met great people at Tucson Subaru! I recommend them to anyone! Honda CRV My service rep Ivan Salazar was very friendly and helpful. I've met great people at Tucson Subaru! I recommend them to anyone! More
September 03, 2014
Amazing customer service experience thanks to Ivan. Ivan made dishing out $1,500 to fix my Outback as pleasant an experience as possible. Ivan is why I give this experience 4 stars. Ivan made dishing out $1,500 to fix my Outback as pleasant an experience as possible. Ivan is why I give this experience 4 stars. More
July 28, 2014
Trent Nichols Trent NIchols was recommended to me by friends and I was very pleased with his demeanor, his knowledge and help in my selection of a new 2015 Subaru F Trent NIchols was recommended to me by friends and I was very pleased with his demeanor, his knowledge and help in my selection of a new 2015 Subaru Forester. I feel he is a "follow through" guy....and will feel very comfortable keeping in touch with him with further questions . I would recommend him highly. More
Other Employees Tagged: Trent Nichols
July 19, 2014
Can't get any Better then This !! I am thrilled with my new Forrester. I love everything about it. I'm constantly smiling when I'm thinking about it.... But to be really honest...I'm t I am thrilled with my new Forrester. I love everything about it. I'm constantly smiling when I'm thinking about it.... But to be really honest...I'm the Happiest with the experience....Its what really makes me Smile...and ...I've told everyone ( whether its the person pumping gas,next to me at the station, to a coworker in the parking lot at work to the gal cutting my hair ! ) Buying a car at TUcson Subaru is a great experience.!! People typically laugh, Great. ??..at a car dealership.??.Sure...Right ???? YES>>>>.YES....It was Amazing !! I'm going to apoligize now, cause I'm probably going to ramble, But I'm so Happy,and Excited about my New CAR !! I want to shout it out loud !! I don't know where to start...I worked with Curt ( When I first met Curt,years ago, he was a service writer, so his background is great, he knows Everything about their vehicles, plus I trusted him !! ) Curt let me be me - Ask silly questions, come by several times, to just sit in various cars ( yes, he'd come out to offer me water/apple/granola bar. and to see if I was ok, if I had any more questions ) And naturally I got to test drive...alot of cars....and Always he was his usual pleasant self ! , I had a 2009 Suburu, which I loved, so I really wasn't set on buying a new one, I just wanted to look, and bounce some numbers around. Curt was great...helped me with my "pro and con" list...Either way, I'd be Happy, keep my 09 or get a new one....Super long story....But Great ending...I decided to go ahead a get a 2015 ....and....Curt made it easy....and made me feel...Like a Valuable member of the Family....Yeah...thats how people at this dealership make you feel... Everyone from the lady answering the phone,at the front desk ( thanks to you for always smiling ) to DJ, who is a sales manager now, ( He has been there, for years,so Trusting the sale is easy ) Met ,Tim, in fiance for the first time, he was amazing...I was going to use my USAA car loan, and he actually beat the rate. WOW...Another great part of my car buying experinece. I am thrilled to share my story with everyone, who might be looking for a car, used, new, Subaru or not, ( yeah, they had some other great looking cars on their lot ) Go to Tucson Subaru...Go and Experience the same Wonderful experience.... Sure......new owners, new location, new things....But....Still the Best People.....Sure a Subaru is a Subaru, but take it from someone who has bought my first one in Phoenix.....THE PEOPLE, make this Place THE BEST !! I've owned Subaru's before. So..I'm familar with their product and dependablity. I've had my cars serviced at Tucson Subaru. I Trust them, they are Honest and Caring and Professional. I've seen Dan Ford, go from service writer to manager. He's fabulous. I'd trust him,with my life and I guess by caring for my car. I am trusting him with my Life and that of my family and friends !! I'll be honest, before I bought my car on Saturday, I did stop by a few other dealers ( sure , there are some big name dealers here in town, lots of fancy advertising and hype, so I just had to look ) just to be certain...and...Yeah....No comparision...Salespeople, elsewhere....Hmmmm....How do I say it nicely....Well....Just don't let it scare you....Better Yet....Just go straight to Tucson Subaru....You will be pleasantly suprised ! Thank you to everyone. Thank you for treating me with such respect and kindness and caring. Thank you , Curt,DJ,Tim and Dan. You are the Best !! More
Other Employees Tagged: Curt McHenry, DJ Tramp , Tim Hanson