Traci Roberts

Knowledgeable, easy to work with, relatable, and no pressure to buy. Would highly recommend a visit. pressure to buy. Would highly recommend a visit. More

Report | Print

Estevan the sales person did a great job of making sure everything was what I wanted it to be. He gave me several options and I felt comfortable with the option I was going with. However when it came to th everything was what I wanted it to be. He gave me several options and I felt comfortable with the option I was going with. However when it came to the financial portion of the process. There was a miscommunication between Estevan and the finance person Tracy Roberts. Tracy went through the option I didn't agree with and I had to discuss this with Estevan and Tracy. Tracy called me back that same day and understood the situation and told me to come back the first business day to get this fixed. She went though all the option I didn't want vs the ones I agreed with. The sale is final and she gave me the out-the-door price I was discussing with Estevan. For the record the finance person and the sales person need to communicate what the customer wants and ensures that is what the customer wants. If this could have happened I wouldn't have had to come back to the dealership. I do like that the dealership is flexible and understanding of customers. I am glad we came to a final agreement and I would recommend this dealership to friends. More

Report | Print

This is our 3rd Subaru purchase from Tucson Subaru! Great experience every time. Always a breeze! Great experience every time. Always a breeze! More

Report | Print

The staff at the agency were very friendly, and all the information provided was clear and accurate. information provided was clear and accurate. More

Report | Print

Estevan was amazing from the very beginning. He understood was we were looking for, and our parameters and he worked very hard to get us where we needed to be to make our purchase, which we are He understood was we were looking for, and our parameters and he worked very hard to get us where we needed to be to make our purchase, which we are very happy with! We would highly recommend him to anyone who asks! More

Report | Print

No pressure sales, decent selection of vehicles. They do not deal so get quotes from other dealers in Phoenix. They have better deals. They do not deal so get quotes from other dealers in Phoenix. They have better deals. More

Report | Print

From the initial call to Chris, advising of our return to Tucson Subaru for another purchase, to the financing process with Traci Roberts, we were extremely pleased with the professionalism and courtesy prov Tucson Subaru for another purchase, to the financing process with Traci Roberts, we were extremely pleased with the professionalism and courtesy provided throughout our visit. Thank you Chris and Traci (and Tucson Subaru). More

Report | Print

GREG ALLEN was exceptional to work with at Tucson Subaru. He is the reason we came back to purchase a car from this dealership. We looked at a lot of different cars and dealerships. We decided that we didn't He is the reason we came back to purchase a car from this dealership. We looked at a lot of different cars and dealerships. We decided that we didn't want to work with anyone but Greg. He is the real deal! We found him to be knowledgeable, efficient, and honest. Can we say that it was even an enjoyable experience? If you want to buy a new Subaru, give Greg a call- you won't regret it! More

Report | Print

Arnie and Traci were friendly, knowledgeable and answered all my questions. My car was in transit to the dealership so it took a few days to arrive. During this time period Arnie keep me updated and was quic all my questions. My car was in transit to the dealership so it took a few days to arrive. During this time period Arnie keep me updated and was quick to return all my phone calls. My car was delivered with all my requested accessories. I would highly recommend him to anyone buying a Subaru. More

Report | Print

Mike Henry and Traci Roberts made things about as easy as they could be, start to finish. Friendly and efficient. Love my new Crosstrek! they could be, start to finish. Friendly and efficient. Love my new Crosstrek! More

Report | Print