Cynthia Gonzalez

Awesome communication and awesome work in a timely matter. Good customer service Thank you Mario matter. Good customer service Thank you Mario More

by MARIOARZATE Verified Customer Verified Customer

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There was no communication about the status of my car. I called about 10 times and was left on hold without any response. I left my car at 8am to be serviced and it took me so many calls to finally get a I called about 10 times and was left on hold without any response. I left my car at 8am to be serviced and it took me so many calls to finally get a text that my car was done and it was about 4:15pm. The attitude on how I get talked to is very different as the attitude I saw others be treated with. Why do I get different treatment than other costumers? I would hate to elaborate on reasons as to why that might be. I never had a chevy before and I never have shopped for a car in town because of how dealers pick and choose who to be nice to. When i got the car the 2 sales men that helped me were outstanding but after that the service treatment leaves more to be expected. Im a very kind and like to communicate but it almost seems as me talking bothered the service advisor and caused him to give me very vague and close ended answers. Once my lease is done I don't think I will be shopping at this dealership again, it is important to remember that what keeps a costumer coming back to a dealership isn't just a good sales person and a great deal but also how the costumer is treated during the ownership of the car. I personally have seen how this advisor treats other costumers and that cheerful and great attitude I have seen him give others is definitely not the attitude I receive and i do not understand why or what makes me different and deserve a rude non-friendly attitude when I have been nothing but nice and respectful to everyone at coastal chevrolet. More

by VDAREVALO4 Verified Customer Verified Customer

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The service is always great there. my car or truck is always ready when they say it’s going to be. my car or truck is always ready when they say it’s going to be. More

by ECORRAL54 Verified Customer Verified Customer

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The service is always delivered as promised. I also have had a very positive buying experience. The only problem I have had is when a friend sold their car to this dealership, I did not see th I also have had a very positive buying experience. The only problem I have had is when a friend sold their car to this dealership, I did not see the same care as when one is buying. They need a different buyer of used cars. More

by KevinR Verified Customer Verified Customer

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The service department is top-notch, and Daniel always does his best to get the service done on time. He spends enough time to explain what's going on and checks to see if the work is covered under recall does his best to get the service done on time. He spends enough time to explain what's going on and checks to see if the work is covered under recall. When we first called to make the service appointment Cynthia checked with the Parts dept. to make sure the parts would be on hand. The Sales dept. is a little pushy More

by CDLANG1 Verified Customer Verified Customer

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Great customer service and very friendly staff highly recommended great techs very knowledgeable with new and older Chevy vehicles recommended great techs very knowledgeable with new and older Chevy vehicles More

by ALFREDO_JR89 Verified Customer Verified Customer

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Everyone was great and professional. They were extremely punctual, polite and helpful. It was a refreshing experience They were extremely punctual, polite and helpful. It was a refreshing experience More

by JSWROCKSON Verified Customer Verified Customer

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Dan continues to deserve 5 stars for his excellent service. Unfortunately, the dealership under the new ownership doesn’t meet the same standard. The only consistently positive aspect of bringing my c service. Unfortunately, the dealership under the new ownership doesn’t meet the same standard. The only consistently positive aspect of bringing my car in is the staff retained from the previous ownership — they remain the highlight of the experience. More

by Williamsbrett805 Verified Customer Verified Customer

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Here is my experience: No pressure - and I get to call the shots. I tell my friends when they go to a dealership to wear running shoes. You don’t need that at Coastal. Coastal Chevrolet - the no runnin the shots. I tell my friends when they go to a dealership to wear running shoes. You don’t need that at Coastal. Coastal Chevrolet - the no running shoes dealership. More

by KevinR Verified Customer Verified Customer

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I will NEVER go there again. Overcharged and didn’t complete the job. Would NOT recommend. Overcharged and didn’t complete the job. Would NOT recommend. More

by dominicsdad63 Verified Customer Verified Customer

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