Cuong Ngo
Cuong Ngo at Lithia Hyundai of Reno

Cuong Ngo

Service Techician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.6
52 Reviews
4.6

52 Reviews

Write a Review

52 Reviews of Cuong Ngo

October 22, 2025

Dealership Rating
Employee Rating

Heather was very helpful and answered my concerns with my car. She is very efficient in what she does Lithia Hyundai is going to my go to for my next vehicle More

by KCHALLSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2025

Dealership Rating
Employee Rating

This dealership is clean and tidy. The service crew is awesome. Heather was informative, kind and helpful. She helped me on my lats visit. More

by aniebug11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Lithia Hyundai of Reno responded

We appreciate you sharing your 5-star experience here at Lithia Hyundai of Reno! We're glad to hear Heather and our team provided you with professional and attentive service during your last visit. We appreciate your feedback and look forward to assisting you again with any future needs. Until next time!

May 20, 2025

Dealership Rating
Employee Rating

They were friendly and courteous. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Lithia Hyundai of Reno responded

Timothy, we're glad to hear that our team at Lithia Hyundai of Reno provided you with friendly and efficient service. Thank you for sharing your experience!

March 23, 2025

Dealership Rating
Employee Rating

Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Hyundai of Reno responded

Allen, we're delighted to hear that you had a hassle-free experience with us at Lithia Hyundai of Reno. Thank you for your kind words and support!

January 21, 2025

Dealership Rating
Employee Rating

They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered. More

by DKONERSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Lithia Hyundai of Reno responded

DKONERSMAN, I apologize for the inconvenience regarding the wiring harness. It's understandable to be disappointed when expectations aren't met. Please reach out so we can discuss this further and find a solution that works for you. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 20, 2025

Dealership Rating
Employee Rating

Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again. More

by Bmpnc2016
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 21, 2025

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us with these 15 words! The five-star rating is much appreciated. Have a great day!

January 13, 2025

Dealership Rating
Employee Rating

Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service. More

by isaacibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Lithia Hyundai of Reno responded

Isaacibarra, we're delighted to hear that Trishi provided you with excellent service at Lithia Hyundai of Reno. Thanks for sharing your experience!

December 18, 2024

Dealership Rating
Employee Rating

Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at More

by DANNYMN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Lithia Hyundai of Reno responded

Danny, We strive for quality and efficiency in all maintenance tasks, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address this further or assist you in any way. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

October 10, 2024

Dealership Rating
Employee Rating

Very efficient and helpful staff. They are quick and communicative about all aspects of the service. More

by JWORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We are happy to see that you enjoyed our helpful staff. Stop by and see us again soon.

June 17, 2024

Dealership Rating
Employee Rating

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

1
...

Dealership Inventory (332 Vehicles)

new 2025 Hyundai TUCSON Hybrid car, priced at $39,080
2025 Hyundai TUCSON Hybrid
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2025 Hyundai Tucson car, priced at $36,925
2025 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $49,150
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Venue car, priced at $25,355
2026 Hyundai Venue
new
Ultimate Red exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $52,045
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
used 2024 Audi A4 car, priced at $30,961
2024 Audi A4
used
White exterior
Automatic
All-wheel Drive