Cristina Morales | Page 2
Sales Manager
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
Dealership Experience
1 yr, 4 mos
Languages Spoken
English
Spanish
59 Reviews
Write a Review59 Reviews of Cristina Morales
April 02, 2024
Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Clarissa Vargas
March 26, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
Other Employees Tagged: Josue Moreno, Camille Soto, Matthew Stein , General Manager gave incorrect information through a sells person and never returned my calls.
March 21, 2024
Took 2 years to get parking assist chip. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. More
March 21, 2024
Yes, the service was good and easy quick service in and out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy More
Other Employees Tagged: Anthony Aguilar, Jose Solis
March 14, 2024
Very friendly dealership that’s a must when you work with people and go service your car or truck,would definitely go back for service.thank you people and go service your car or truck,would definitely go back for service.thank you More
Other Employees Tagged: Josue Moreno, Clarissa Vargas
March 08, 2024
Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Clarissa Vargas
March 05, 2024
Clean,Friendly and fast easy definitely go back they will take care of you keep up great job take care of you keep up great job More
Other Employees Tagged: Anthony Aguilar, Alejandro Morales
February 06, 2024
Service to the public is pretty much the same we encounter in other dealerships with common courtesy and willingness to help the customer encounter in other dealerships with common courtesy and willingness to help the customer More
Other Employees Tagged: Clarissa Vargas
January 29, 2024
Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. for. No nonsense and straight to the point, helping me understand what would be good for my situation. More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Clarissa Vargas