Craig Smith

My vehicle was towed in for a no start condition. The technician did a complete diagnostic test of my vehicle and only put a FUSE and a start on my car. I spent $1802 for a new starter and the vehicl The technician did a complete diagnostic test of my vehicle and only put a FUSE and a start on my car. I spent $1802 for a new starter and the vehicle would not start 28 hours after picking it up. Being I was traveling the vehicle broke down again once I was close to home about 600 miles away from this dealership. My vehicle was towed to another dealership and was diagnosed with a hydro lock situation and it burned up the brand new starter I paid $1802 for. The dealership will not warranty the starter until they install a new engine as recommended. I can’t afford the $13,000 engine they recommended and I have spent $1802 of a bad diagnosis of my vehicle. More

by timrichter18 Verified Customer Verified Customer

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Worst service department, they committed to fixing a vibration when I purchased the vehicle from them, after 5 visits their solution is that I find a speed where it does not vibrate and drive at that sp vibration when I purchased the vehicle from them, after 5 visits their solution is that I find a speed where it does not vibrate and drive at that speed. This advise was given to me by the service manager, Craig smith. Worst experience I have ever had purchasing a vehicle. It’s been over 1 month and I’m still waiting for a part that was ordered for warranty work, I sent 3 messages for an update and never received a single call back. I called 4 times and was just put in voicemail. More

by rod30 Verified Customer Verified Customer

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Worst dealership! !!! Horrible people in service department. If you can avoid this dealershi, please do so at all cost. !!! Horrible people in service department. If you can avoid this dealershi, please do so at all cost. More

by rod30 Verified Customer Verified Customer

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These guys do not keep their word, be careful and get everything single item / 0promise in writing, you will be screwed over and they don’t care. everything single item / 0promise in writing, you will be screwed over and they don’t care. More

by rod30 Verified Customer Verified Customer

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Bob Parr does a GREAT job! I highly recommend this dealer over Napleton and Orlando Dodge whose service advisors are not nearly as competent, efficient, and friendly! I highly recommend this dealer over Napleton and Orlando Dodge whose service advisors are not nearly as competent, efficient, and friendly! More

by robert@robertjsmith.com Verified Customer Verified Customer

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The management team was amazing talking care of the issues I had and did everything I could ask of them!! I would definitely go back and or buy again from them!! issues I had and did everything I could ask of them!! I would definitely go back and or buy again from them!! More

by great440 Verified Customer Verified Customer

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Great service as always, the crew is the best in time and manner. Thanks to all manner. Thanks to all More

by semilop Verified Customer Verified Customer

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Central Florida Chrysler Jeep Dodge Ram is top-notch service! They demonstrate exceptional professionalism by addressing my needs with care. Their turnaround time is impressive and the work they did on service! They demonstrate exceptional professionalism by addressing my needs with care. Their turnaround time is impressive and the work they did on my RAM truck was phenomenal! Special thanks to Manager Craig & Winston Anderson from the Service Department for their kindness and always making me feel truly valued as a loyal customer. They go above & beyond to ensure everything is perfect! I highly recommend Central Florida Chrysler Jeep Dodge Ram to my family, friends & anyone looking for outstanding automotive service :) Warm Regards, Mrs. Wimbish More

by suzieq8859 Verified Customer Verified Customer

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The phone reception aspect of service has room to improve but Once I made contact with Craig everything went smoothly!! I had a excellent experience with Justin. He was professional attentive and followed up but Once I made contact with Craig everything went smoothly!! I had a excellent experience with Justin. He was professional attentive and followed up with communication as promised. Repair went without issues. I’m a 3 time Jeep owner and repeat customer at this location. I drive from Ocala specifically because of the great treatment I receive at this location. Justin in sales is also amazing! Thank you! More

by neatsleepride3 Verified Customer Verified Customer

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Awesome employees that assisted in making this the smoothest car purchase that I have made in a long time. smoothest car purchase that I have made in a long time. More

by TommyBoy0871 Verified Customer Verified Customer

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