Craig Courtney | Page 101
Finance Director
Taylor Chrysler Dodge Jeep Ram
1497 North State Route 50
Bourbonnais, IL 60914
1,030 Reviews
Write a ReviewDealership Experience
12 yrs, 3 mos
Industry Experience
13 yrs, 6 mos
1030 Reviews of Craig Courtney
November 03, 2014
Excellent Customer Service From my first interaction with Amanda to the sales process with Craig, we had an excellent experience. We were able to get the car we wanted and at wh From my first interaction with Amanda to the sales process with Craig, we had an excellent experience. We were able to get the car we wanted and at what we felt was an agreeable price. Craig was patient with us and answered all our questions and concerns without the pressure to buy. He seemed more concerned with our happiness of the vehicle than his own concern of selling us a car.Another great aspect is you could tell the people who worked there loved working there. That's a sign of an excellent organization. I would recommend them to my family and friends. More
November 03, 2014
Used van purchase as pleasurable as possible Shopping for a car is one of my least favorite things to do, even below grading papers (I am a teacher). But my experience with Taylor Chrysler has b Shopping for a car is one of my least favorite things to do, even below grading papers (I am a teacher). But my experience with Taylor Chrysler has been very different from my encounters with other dealers. This is the fourth van we have purchased from Taylor, and this has been the best experience yet. The staff was friendly, there was little pressure, they listened to us when we described what we wanted, and did their best to meet our needs. I will return for my next vehicle purchase, and I will recommend them to anyone who asked my about our new (to us) van. More
Other Employees Tagged: Ben Seyden
October 21, 2014
Impressed! I had been looking for a new safer vehicle for my family. On a whim, I stopped by Taylor Chrysler Jeep and Dodge to look around. I was pleasantly gree I had been looking for a new safer vehicle for my family. On a whim, I stopped by Taylor Chrysler Jeep and Dodge to look around. I was pleasantly greeted by a salesman. Car buying is never fun, but I never felt pressured or uncomfortable throughout the whole experience. Craig and Mike were very friendly and helpful! Everyone worked as a team, there was no competition. I felt comfortable and trusted that I was going to be treated fairly. They exceeded my expectations! The one thing that melted my heart, was there was another couple who had a small child, it was definitely getting late. Mike offered to order the family some pizza, as the salesman could see the child was getting restless. I am very impressed with this dealership and will be going back for sure! More
Other Employees Tagged: Bryan Davis, Jamie Sykes
October 18, 2014
Great Service Friendliest and most courteous car sales rep have ever dealt with. The transaction was smooth and quick. The vehicle purchased, so far, as exceeded Friendliest and most courteous car sales rep have ever dealt with. The transaction was smooth and quick. The vehicle purchased, so far, as exceeded our expectations! More
October 04, 2014
Outstanding! My experience with Taylor dodge was to say the least outstanding! First, I was greeted from very welcoming people. I told the receptionist who I w My experience with Taylor dodge was to say the least outstanding! First, I was greeted from very welcoming people. I told the receptionist who I was and paged David Taylor. I was welcomed by the owner of this dealership and he then directed me to Craig Courtney who assisted me in buying my first car. Craig showed us a few cars and was very thorough in his explanations of each one. I was told and shown everything I was paying for, even got to see the car fax! Nothing was hidden from me. I would recommend this dealer and plan on servicing and purchasing more here! More
September 23, 2014
Great! Craig and everyone at Taylor were very professional and friendly. Everything moved smoothly. It was the best car buying experience I have ever had. I Craig and everyone at Taylor were very professional and friendly. Everything moved smoothly. It was the best car buying experience I have ever had. I would definitely use Taylor again!! More
September 13, 2014
Back for my 5th or 6th vehicle!!! I started buying from The Taylor dealership about 10 years ago, I have bought several cars and trucks from them, I also bought a travel trailer there I started buying from The Taylor dealership about 10 years ago, I have bought several cars and trucks from them, I also bought a travel trailer there last year. If you are looking for the pushy, do anything to pressure you into buying something now kind of experience. THIS IS NOT THE PLACE FOR YOU!! This is the friendliest most honest and up front dealer I have ever dealt with, The people there do everything possible to make you feel comfortable and to make the buying experience like no other. I will be a customer of Taylor CDJR as long as the dealership is open for business. On my latest purchase just this past week I worked with Craig, He was very accommodating and willing to work around mine and my wife's hectic schedules to make the purchase simple and easy for us More
Other Employees Tagged: Jim Crosswell, Joe Clark
September 11, 2014
very friendly Taylor jeep and dodge dealership was very understand and helpful to me. I would recommend shopping here to anyone in the market for a new or used car. Taylor jeep and dodge dealership was very understand and helpful to me. I would recommend shopping here to anyone in the market for a new or used car. I'll be back soon when the 2015 charger comes out. More
September 06, 2014
Welcoming atmosphere I would definitely recommend Taylor to friends and family! Craig put the fun back into car buying. Everyone at the dealership was very friendly and ma I would definitely recommend Taylor to friends and family! Craig put the fun back into car buying. Everyone at the dealership was very friendly and made us feel welcome. It's been a long time since I have felt appreciated at a car dealership! Thanks Taylor!! More
Other Employees Tagged: Ed Maisonneuve
September 06, 2014
Scott the Sales Floor leader was RUDE! First of all this Craig LIED to me!...He assured me the vehicle I inquired about was IN STOCK. When came in THE VEHICLE WAS NOT THERE!. Then, I spo First of all this Craig LIED to me!...He assured me the vehicle I inquired about was IN STOCK. When came in THE VEHICLE WAS NOT THERE!. Then, I spoke to Scott, the Sales Floor leader. He was very arrogant AND condescending. He didn't come out and say it, BUT, He gave a look as if HE MAKES LOADS OF MONEY and DOESN'T NEED MY BUSINESS. JIM, the manager, wouldn't pick up the phone. I left him 3 messages. The girl on the phone told me the owner LIVED IN FLORIDA. ****I had a TERRIBLE EXPERIENCE!!!! More
Other Employees Tagged: Scott Clausing, Jim Crosswell

