Really respectfull and they really listen to what u need
and what you want they will try everything they can to help you out
and what you want they will try everything they can to help you out
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by clint meadows
May 09, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for sharing your experience with us! We greatly appreciate your kind words about our respectful approach and attentive service. At Taylor Chrysler Dodge Jeep Ram, our goal is to truly understand our customers' needs and desires to provide the best possible assistance.
We're thrilled to hear that our team made every effort to help you out. Your satisfaction is our priority, and we're here to assist you throughout your automotive journey.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Really great experience, the staff is friendly and
professional. Thanks to Jessica and Noah for making it a good experience, I am very happy with my car! Thanks.
professional. Thanks to Jessica and Noah for making it a good experience, I am very happy with my car! Thanks.
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by Brandon Elzy
May 09, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us! At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we strive to provide exceptional service from start to finish. Jessica and Noah are indeed valuable members of our team, dedicated to ensuring every customer feels valued and satisfied.
We're delighted to hear that you had a great experience and that you're happy with your new car! If you have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new ride!
My wife and I were recently looking for a new or like new
Jeep Grand Cherokee and found one we were interested in at Taylor CDJR. As soon as we stepped though the door everyone there was very friendly and qu
Jeep Grand Cherokee and found one we were interested in at Taylor CDJR. As soon as we stepped though the door everyone there was very friendly and quite helpful. Our Sales Consultant, Brandon Scroggins, was especially impressive with his friendly personality and low pressure customer care. There's just not enough good words available to describe Brandon! A "tip of the hat" also goes to Sales Manager Ray Marko as well.
We worked through the sales process over several visits (since our personal schedules were pretty busy that week), but in the end everything turned out to be absolutely perfect. The test drives went as expected and the "new to us" Grand Cherokee itself was in like-new condition and is just such a King of the Road! They also took in our trade-in which was a Jeep Cherokee Latitude that had served us well over the past 7 years. We arranged financing with Finance Director Craig Courtney, went through all the rest of the final details with Brandon Scroggins and then it was out the door driving home with grins on our faces.
In conclusion I'd like to state that I've received great service from the Taylor Parts Department too over the years when the occasional need for OEM parts came along. If you do happen to need reliable factory parts, they have a bunch of fine people working behind their parts counter at Taylor.
So, if you're looking for a new, like-new or used vehicle, why not give Taylor a try? We're glad we did and you should at least let them have a chance to prove it to you too. Just ask for Brandon and you'll be in good hands!
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by KSW671
May 09, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for taking the time to share your experience at Taylor Chrysler Dodge Jeep Ram! We are thrilled to hear about your positive encounter with our team, especially Brandon Scroggins, Ray Marko, and Craig Courtney. Your satisfaction is our top priority, and we're delighted that you found Brandon's approach to be friendly and low-pressure—it's the service we strive to provide to every customer.
We understand the importance of accommodating busy schedules and ensuring a smooth sales process, and we're glad that everything worked out perfectly for you. It's fantastic to hear that your Jeep Grand Cherokee is exceeding your expectations and putting grins on your faces as you drive home—it truly is the King of the Road!
Moreover, we appreciate your continued trust in our Parts Department for your OEM parts needs. We take pride in serving our customers comprehensively, whether it's vehicle sales, service, or parts.
For anyone considering their next automotive purchase, we invite you to experience the Taylor difference firsthand. Our team is dedicated to providing exceptional service and finding the perfect vehicle to suit your needs. Don't hesitate to reach out or visit us—just ask for Brandon, and you'll be in excellent hands!
Thank you again for choosing Taylor CDJR. We look forward to serving you for many miles to come.
Best car buying experience ever.
Quick, easy , professional and friendly. Deal was made over the phone.
Quick, easy , professional and friendly. Deal was made over the phone.
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by Alok
May 07, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you for choosing Taylor Chrysler Dodge Jeep Ram for your car purchase! We're thrilled to hear that you had the best car buying experience with us. Our team takes pride in offering a seamless and efficient process, whether in person or over the phone.
At Taylor CDJR, we prioritize professionalism and friendliness to ensure our customers feel valued throughout their buying journey. Your positive feedback reaffirms our commitment to delivering exceptional service.
Should you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
Everyone was very kind and down to earth.
Overall it was an extremely positive experience.
Thank you to all the staff the helped us!
Overall it was an extremely positive experience.
Thank you to all the staff the helped us!
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by Jennifer
May 06, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our team kind and down to earth, and that your visit to Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, was extremely positive!
Our goal is to ensure every customer feels welcomed and valued throughout their time with us. Your feedback means a lot. If you have any more comments or questions, feel free to reach out.
Thanks again for choosing Taylor Chrysler Dodge Jeep Ram. We look forward to serving you again in the future!
Jim Crosswell is a man of his word.
He has helped my family buy multiple vehicles from this dealership. I highly recommend this dealership , they will make your car buying experience
He has helped my family buy multiple vehicles from this dealership. I highly recommend this dealership , they will make your car buying experience wonderful. Thank you for all you have done for us. This time was the second vehicle buy for our granddaughter.
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by memawof42006
Apr 29, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for your continued trust in Taylor Chrysler Dodge Jeep Ram. We truly appreciate your loyalty and are thrilled to have assisted your family with multiple vehicle purchases, including this recent one for your granddaughter.
Jim absolutely leads by example and strives to uphold our promises and provide exceptional service to every customer. Your recommendation means the world to us, and we're delighted that your car buying experiences with us have been wonderful.
If you or your family ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Safe travels, and thanks again for choosing Taylor Chrysler Dodge Jeep Ram.
Jessica was amazing.
This was the best car buying experience we have ever had. Hands down best dealership in IL.
This was the best car buying experience we have ever had. Hands down best dealership in IL.
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by tuttjen01
Apr 29, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that Jessica provided you with an exceptional car buying experience. Our team strives to deliver top-notch service, and it's wonderful to know that Jessica's efforts made a positive impact on your visit.
If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future.
Absolutely the best experience with a dealership I've
ever had. The staff is absolutely amazing. We had bad experiences with a few other dealerships before coming to them. They did everything possible to
ever had. The staff is absolutely amazing. We had bad experiences with a few other dealerships before coming to them. They did everything possible to get my husband and I approved for a car that we so desperately needed. I was paying $70 a day to uber back and forth to work and just got to the point to where I couldn't afford it anymore and worried that I
would lose my job. They saved my job. Not only did they find us a grant to help with the down payment they offered a wonderful four year warranty on a car sold as is. We had the pleasure of working with Jennifer, Leah, and Craig. They are super nice, helpful, and informative. They truly care about their customers. Knowing that we didn't have a car, they arranged for us to be picked up and taken to the dealership. I will recommend them to anyone looking for a car.
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by 122soniag
Apr 29, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we could make such a positive impact during your car-buying journey. At Taylor Chrysler Dodge Jeep Ram, we strive to provide exceptional service and to truly care for each and every customer.
It's wonderful to hear that Jessica, Leah, and Craig were able to assist you effectively and make your experience memorable. We understand the importance of finding the right vehicle, especially when it affects your daily life and work like it did for you. We're delighted that we could not only find a solution but also help you secure a grant for the down payment and provide a comprehensive warranty for your peace of mind.
Your recommendation means the world to us. We always aim to go above and beyond for our customers, ensuring that they receive the best service possible. We appreciate you trusting us with such an important purchase and are grateful for your kind words.
If you or anyone you know is in need of automotive assistance, whether it's buying, servicing, or anything else, please don't hesitate to reach out or refer them to us. We're here to help!
Once again, thank you for choosing Taylor Chrysler Dodge Jeep Ram. We wish you safe travels and many enjoyable miles in your new car!
Jessica and her team worked hard to find me the best deal
over the span of a few months I was very pleased with my care and service. Would highly recommend Jessica and the dealership.
over the span of a few months I was very pleased with my care and service. Would highly recommend Jessica and the dealership.
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by melinda_king89
Apr 17, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jessica and our team were able to assist you in finding the perfect deal over the past few months. Providing excellent care and service to our customers is always our top priority, and it's fantastic to know that we were able to meet your expectations.
At Taylor Chrysler Dodge Jeep Ram, we strive to go above and beyond for every customer, and we're delighted that you would highly recommend Jessica and our dealership. Your satisfaction means the world to us, and we truly appreciate your kind words.
If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're always here to help!
Everything was just on point from entering to exiting the
dealership. Everyone who I came across were respectful and carried great customer service.
dealership. Everyone who I came across were respectful and carried great customer service.
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by SG
Apr 04, 2024 -
Taylor Chrysler Dodge Jeep Ram responded
Thank you for taking the time to share your positive experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We are thrilled to hear that your visit exceeded your expectations, from the moment you entered until the time you left our dealership.
At Taylor Chrysler Dodge Jeep Ram, providing exceptional customer service is at the core of everything we do. We take great pride in ensuring that every interaction, whether it's with our sales team, service staff, or any member of our team, is marked by respect and professionalism.
Your kind words serve as a testament to the hard work and dedication of our entire team. We are truly grateful for your recognition of our efforts.
Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
Taylor Chrysler Dodge Jeep Ram Team