Colin Simmons | Page 7

Same problem as last 3 times I came in; Service Manager said he would call Hyundai. Tried to explain on last survey that the people at charging station want you to move from charge spot once screen reads c said he would call Hyundai. Tried to explain on last survey that the people at charging station want you to move from charge spot once screen reads charge complete please unplug, but no one at dealership even asked me about survey! You send these messages, but I don’t think anyone cares what is written! I don’t know who Hector is, but maybe the Service Manager will let him know what he observed with the charging system? The last two times I brought car in for the SAME reason I was told it had been put on charge and fixed; someone outright lied! I noted the charge percentage each time AND it was not changed! I’ve put charge amount up to 90% just so I can get to 80% as recommended! I’m seriously thinking about just parking car until I turn it in in June; don’t want to keep spending time at dealership! More

by ICKKI1543 Verified Customer Verified Customer

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Great service from beginning to end. Check in my appt. Friendly service, and we'll done work. Check in my appt. Friendly service, and we'll done work. More

by OLARRYO Verified Customer Verified Customer

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Great dealership and service team! They were very helpful in fixing the problem and in a very timely manner. They were very helpful in fixing the problem and in a very timely manner. More

by Scott Hannion Verified Customer Verified Customer

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Family Hyundai makes the sales and servicing of my Hyundai effortless and I truly appreciate their level of respect for the customer and their amazing customer service! Hyundai effortless and I truly appreciate their level of respect for the customer and their amazing customer service! More

by abw6137 Verified Customer Verified Customer

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Still having same issues with charging; will bring in again. Enough with the constant surveys! again. Enough with the constant surveys! More

by ICKKI1543 Verified Customer Verified Customer

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I'm 61 and basically purchase a new car every 3-4 years. This is head and shoulders the best dealership service I've ever experienced. This is head and shoulders the best dealership service I've ever experienced. More

by LYLE.PROVOST Verified Customer Verified Customer

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Service was great. Area was very clen and Collin in the service area was fantastic Area was very clen and Collin in the service area was fantastic More

by beg647 Verified Customer Verified Customer

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Wonderful Colin was pleasant and attentive. The experience went as expected. I hope that is enough The experience went as expected. I hope that is enough More

by JASONDKERN Verified Customer Verified Customer

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Fast, friendly, quality and knowledgeable Their follow up is also excellent. Nice waiting environment too. is also excellent. Nice waiting environment too. More

by LYLE.PROVOST Verified Customer Verified Customer

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Great service with Colin, making an appointment and installation of parts. Great job. After fixing my hatch. I thought it was better than when it was new. installation of parts. Great job. After fixing my hatch. I thought it was better than when it was new. More

by OLARRYO Verified Customer Verified Customer

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