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2261 Reviews of Colin Simmons
June 15, 2019
Oil change - Colin I always look forward to having Colin assist me with my car & oil changes! He is so nice and friendly! He always keeps me updated on my car and how lo I always look forward to having Colin assist me with my car & oil changes! He is so nice and friendly! He always keeps me updated on my car and how long it’ll take! He is the best! More
by DAHMS25
Verified Customer
June 11, 2019
Excellent Service I appreciate employees whom show genuine concern of their customers service needs. Mr.Colin Simmons made a point of explaining my car’s functioning. H I appreciate employees whom show genuine concern of their customers service needs. Mr.Colin Simmons made a point of explaining my car’s functioning. He was clear and concise, while utilizing patience in making sure that I understood him. Mr. Colin Simmons should be recognized for his supreme customer service etiquette. Please hire more individuals with his quality and trait of excellent service! More
by juliamarie8
Other Employees Tagged: Al Pellizzeri , Tom Salin
June 08, 2019
Extraordinarily Service! The service department team once again exceed my expectations. I was expecting to pay to have a bulb replaced but it was determined to be a socket iss The service department team once again exceed my expectations. I was expecting to pay to have a bulb replaced but it was determined to be a socket issue that was causing the problem. Colin, was great about getting me in and out as usual. I’m extremely satisfied customer. More
by durwina
June 06, 2019
Fast service Always friendly service. Quick turn around and offer loaner if it will be longer than a day. I have been a loyal customer for 10 years. Always friendly service. Quick turn around and offer loaner if it will be longer than a day. I have been a loyal customer for 10 years. More
by BEDELL14
June 06, 2019
Kind Service The service people at Hyundai are always very pleasant and kind to me. They always make me feel as if I really am their number one priority! I feel co The service people at Hyundai are always very pleasant and kind to me. They always make me feel as if I really am their number one priority! I feel confident in the work that they perform, as well! More
by barbaratvaughan
June 06, 2019
What needs to be done Very professional understanding the inter workings of the vehicle Very knowledgeable about what needs to be done on the service event I would recomme Very professional understanding the inter workings of the vehicle Very knowledgeable about what needs to be done on the service event I would recommend the dealership and the service department to anyone that has a similar vehicle Thank you. More
by gundam46
Other Employees Tagged: Tom Salin
June 04, 2019
Regular maintenance Service manager Colin was very friendly and courteous and answered my concerns about my battery I was given a wait time of one hour it only went over Service manager Colin was very friendly and courteous and answered my concerns about my battery I was given a wait time of one hour it only went over by 20 minutes. More
by sennieg
June 04, 2019
Oil change/driver's window repair Fast, friendly service and they fixed my window for free as it was still under warranty and they cleaned my car inside and out, too. Thank you! Fast, friendly service and they fixed my window for free as it was still under warranty and they cleaned my car inside and out, too. Thank you! More
by Bob
June 04, 2019
Waited 2.5 hours for nothing I had a maintenance appointment for 9am and showed up at 8:45 for good measure. When I checked in they told me that they would be done at 11:30. So I I had a maintenance appointment for 9am and showed up at 8:45 for good measure. When I checked in they told me that they would be done at 11:30. So I waited. When I asked them at 11:50 how much longer until my car is done they replied “oh we started 20 minutes ago” Why would I make an appointment at 9 o’clock when they aren’t going to even start until after the time they said that they would be done?? I told them to not do anything else due to me having to go to work and they still took until 12:20, another half hour, to get me my car. More
by Nate
Other Employees Tagged: Tom Salin
June 04, 2019
Great overall Dealership for service Wait times for service are generally long but that's expected for any service/body shop. Waiting for someone to greet you when you first pull up for s Wait times for service are generally long but that's expected for any service/body shop. Waiting for someone to greet you when you first pull up for service (even with an appointment) however, can unfortunately be long most times. I usually end up having to go find someone to initiate the process. Colin Simmons is the BEST person to go to for your service. He goes above and beyond EVERY SINGLE TIME. I've only gotten him a few times but just witnessing how he treats the customers, opens the door for you, treats you with respect, makes eye contact, has the right tone and attitude, how he carries himself when its busy and stressful, makes you regret not getting him if you got someone else. He is the definition of a model employee, very professional and friendly to the customers. I've had a service guy (can't remember the name - kind of goes to show you how memorable the visit was) that once muttered and cussed under his breath (thinking they're being quiet when they're really not) and get frustrated right in front of me. The same service guy would grab paperwork aggressively and act as if you're not in front of him. But trust me when I tell you every single time, I've seen Colin Simmons act like a model employee should under stress and treat you with respect every time. He puts you above all else. Other than that, the rest of the team are pretty cool and friendly. I haven't had any major issues with any repairs/service and the like, thus far. Family Hyundai is a great dealership for service. More
by Nytemare
Other Employees Tagged: Graham Watson, Jerry Lacy, Al Pellizzeri , Tom Salin
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