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Colby Sanders

Overview Reviews (332) Inventory (311)

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Colby Sanders

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Colby Sanders | Page 2

Sales Manager

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.5

332 Reviews

Overview Reviews (332) Inventory (311)

4.5

332 Reviews

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332 Reviews of Colby Sanders

April 03, 2024

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Employee Rating

I just spent $33,000 for a vehicle at Brent Brown, but we received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. More

by CLEWIS1837

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Charlie Hook, Brock DeLuca

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

Hello. Your feedback is important to us here at Brent Brown Toyota and we would appreciate the opportunity to speak with you about a second key for the vehicle you recently purchased with our Sales Team. Please give us a call at your earliest convenience. Sincerely, Customer Relations Manager 801-223-4406

Apr 14, 2024 -

CLEWIS1837 responded

Second key received at NO CHARGE. Thank you!

March 31, 2024

Dealership Rating

Employee Rating

Brent Brown and the sales team were awesome! They kept us informed every step of the way. Thank you for everything! They kept us informed every step of the way. Thank you for everything! More

by TADTRAB

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dallas McCaman, Brock DeLuca

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your positive feedback. It's always great to hear when our team at Brent Brown Toyota is able to keep customers informed throughout their experience. Many thanks for the kind words.

March 18, 2024

Dealership Rating

Employee Rating

Brent Brown Toyota is an exellent dealership to work with. They have been honest, efficient, patient, and I even got a nice reliable vehicle. Thanks again!! with. They have been honest, efficient, patient, and I even got a nice reliable vehicle. Thanks again!! More

by tetonduane

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bourgeois , Sadie

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate your kind words about Brent Brown Toyota. Our aim is to provide honest and efficient services along with reliable vehicles. Thank you for choosing us.

March 18, 2024

Dealership Rating

Employee Rating

Good sales experience. They kept us informed every step of the way. Easy to work with. Thanks. They kept us informed every step of the way. Easy to work with. Thanks. More

by CRAIG.MILLER575

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bourgeois

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback. Brent Brown Toyota is glad that our sales and communication met your expectations. We pride ourselves on straightforward service.

March 14, 2024

Dealership Rating

Employee Rating

Patient and informative. No pressure. We were there until after closing time but no one rushed us. No pressure. We were there until after closing time but no one rushed us. More

by JEANNEEHUNT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nate Casper, Jamie Davis

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We're glad to hear our team at Brent Brown Toyota were able to provide you with a pressure-free and enlightening experience. Politeness goes both ways, so thank you for your patience too.

March 09, 2024

Dealership Rating

Employee Rating

Can’t get them to communicate with us. We have multiple concerns and questions. All important things like contract. Details are mystery. We have multiple concerns and questions. All important things like contract. Details are mystery. More

by REICH_STUFF

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Todd Robinson, Dallas McCaman

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

Hello, Customer satisfaction is our top priority. We would like to learn more about your recent experience here at Brent Brown Toyota. Please reach out to us at your earliest experience so we may discuss this in further detail. Thank you, Customer Relations Manager 801-223-4406

February 28, 2024

Dealership Rating

Employee Rating

Very responsive, basically they responded faster than all the other dealerships and that made the difference. the other dealerships and that made the difference. More

by LEVIKENNEDY

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brock DeLuca

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your feedback about Brent Brown Toyota's responsiveness. It's crucial to us that we meet the timeliness expected by our customers. Thank you for sharing your experience.

February 14, 2024

Dealership Rating

Employee Rating

Wes was very nice and patient with me on deciding what car works best. He made sure all my questions were answered. All the staff were very friendly and helpful. car works best. He made sure all my questions were answered. All the staff were very friendly and helpful. More

by HATTIE.G

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bell, Wesley Lind

Helpful 0

Report | Print

Feb 22, 2024 -

Brent Brown Toyota responded

We appreciate your feedback. It's great to hear that our team provided the helpful and patient service Brent Brown Toyota values. Thank you for choosing us for your vehicle needs.

February 08, 2024

Dealership Rating

Employee Rating

Great customer service and care. Very respectful with regard's to my purchase and questions I had asked. Thank you. Very respectful with regard's to my purchase and questions I had asked. Thank you. More

by gallegthm

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dallas McCaman, Brock DeLuca, Kai Hendry, Austin Wells

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are delighted to know that our team was helpful during your purchase and we hope to see you again at Brent Brown Toyota!

February 07, 2024

Dealership Rating

Employee Rating

Jaimie was super helpful and knowledgeable. Our experience at Toyota was amazing!!! Totally recommend!!! We loved it! Our experience at Toyota was amazing!!! Totally recommend!!! We loved it! More

by LUCEROACOSTABRAN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jamie Davis

Helpful 0

Report | Print

Apr 13, 2024 -

Brent Brown Toyota responded

We're glad to hear that our team at Brent Brown Toyota aided you effectively. It's good to know you'd recommend us. Thanks for sharing your experience!

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