Cody Johnson

As always, our experience with Jackson Acura exceeded expectations. We were in for routine maintenance and the staff was friendly, knowledgeable and efficient. We will continue to use Jackson for our veh expectations. We were in for routine maintenance and the staff was friendly, knowledgeable and efficient. We will continue to use Jackson for our vehicle needs. More

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Very disappointed. Very rude staff members, or at least my last 2 visited were not pleasant. My last visit I was told we can’t give you ride back to pick up your car be Very rude staff members, or at least my last 2 visited were not pleasant. My last visit I was told we can’t give you ride back to pick up your car because we are short staffed, and keep in mind I was there for a vehicle recall! I had to uber to work and uber back to pick my car up. Since I moved to Alpharetta and started coming to your location, I can honestly say that I have never had a good experience. Hope things change over there to better More

by Alex Verified Customer Verified Customer

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Great service without any issues they got me a ride to work also return when completed. Thank you work also return when completed. Thank you More

by JRSAUTOBUYERS Verified Customer Verified Customer

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Service was prompt and thorough as usual! Cody was very knowledgeable regarding my issue and kept me informed during the diagnostic and repair process. Cody was very knowledgeable regarding my issue and kept me informed during the diagnostic and repair process. More

by N_WYCHE Verified Customer Verified Customer

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I just wanted to take a moment to share my experiences with the service at Jackson Acura. Time and time again, their service has been nothing short of outstanding. The service representatives have consist with the service at Jackson Acura. Time and time again, their service has been nothing short of outstanding. The service representatives have consistently been incredibly helpful, going above and beyond to assist in any way they can. I highly recommend Jackson Acura to anyone in need of top-notch service. More

by Radler455 Verified Customer Verified Customer

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Broke my windshield getting a repair and tried to say it was there before! Service department is the worst! Called to speak with management and did not get a call back! was there before! Service department is the worst! Called to speak with management and did not get a call back! More

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This Acura dealer was fast and efficient. They completed my inspection and recall within an hour when it was supposed to take 3 hours to do. Also they had a coffee bar, fridge stocked with dr They completed my inspection and recall within an hour when it was supposed to take 3 hours to do. Also they had a coffee bar, fridge stocked with drinks, and a computer to look at other Acura vehicles. More

by Javy C Verified Customer Verified Customer

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My car has some years and it is not as advanced in electronics as more recent models. That didn’t make a difference for the team. Excellent service. Great communication. Thank you. electronics as more recent models. That didn’t make a difference for the team. Excellent service. Great communication. Thank you. More

by NO24 Verified Customer Verified Customer

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Nick has always been the most customer focused service manager. He is very thorough and explains everything from the work that needs to be done to work that was done to work that needs attention at the n manager. He is very thorough and explains everything from the work that needs to be done to work that was done to work that needs attention at the next service. We appreciate him always looking out for us! More

by gab Verified Customer Verified Customer

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Cody Johnson worked my car into a busy schedule on short notice, found the problem, fixed it, and I was on my way. I very much appreciate this prompt attention to detail and his professional response! notice, found the problem, fixed it, and I was on my way. I very much appreciate this prompt attention to detail and his professional response! More

by alundy Verified Customer Verified Customer

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