Cody Franklin
Cody Franklin at Town East Ford

Cody Franklin | Page 5

New Car Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
5.0
94 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

5.0

94 Reviews

Write a Review

94 Reviews of Cody Franklin

July 19, 2024

Dealership Rating
Employee Rating

Josh was very helpful and cordial. He explained everything well and in laymens terms. It took a little longer than anticipated but that's understandable. More

by Crague canion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

June 09, 2024

Dealership Rating
Employee Rating

Good staff, good deal, good experience! I would recommend them to my friends. I was able to trade my 2023 for a 2024 and still able to get a great deal! More

by SCA10
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric, Matthew Haile , Jim A in service

Jun 10, 2024

Town East Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a good experience at Town East Ford and that our staff provided you with a good deal. It's fantastic that you were able to trade your 2023 for a 2024 and get a great deal. We appreciate your recommendation and look forward to serving you and your friends in the future!

May 17, 2024

Dealership Rating
Employee Rating

We were very well taken care of during our time here. I would recommend over and over again! More

by jstroney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric , Matt DeAnda

May 20, 2024

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear you were very well taken care of during your visit. Knowing you'd recommend us over and over again means a lot to our team. At Town East Ford, we strive to provide a positive and memorable experience for every customer, and it sounds like we achieved that for you. We appreciate you being a promoter of Town East Ford!

May 14, 2024

Dealership Rating
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Luis Sandoval, my sales rep, was great. He is very personable and knowledgeable. He exceeded expectations. More

by srclay4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , Matt DeAnda, Luis Sandoval

May 11, 2024

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Most pleasant car buying experience I’ve ever had. Everyone was so enjoyable to work with. The whole process was very personable and tailored. We had to bring our son with us and they made it fun for More

by mrsbowles7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , Diana Maldonado

May 13, 2024

Town East Ford responded

We're thrilled to hear that your car buying experience at Town East Ford was the most pleasant you've ever had! That's exactly what we strive for – a positive and comfortable environment for everyone involved. It sounds like our team did a fantastic job making the process personable, tailored to your needs, and even fun for your son! At Town East Ford, we understand that car buying can be a family affair, and we appreciate you mentioning they made it enjoyable for him as well. Your kind words about our team are greatly appreciated – we'll be sure to share them with everyone. Congratulations on your new car! We're happy to hear you'll be a repeat customer. Please don't hesitate to reach out to us if you have any questions or need service in the future. Welcome to the Town East Ford family!

April 26, 2024

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Employee Rating

Cody, and Matthew were great. They were very helpful in making sure I understood the sales process, and making sure I knew how to work things on the electronics with my new van. More

by Homer Corley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Matthew Haile

Apr 29, 2024

Town East Ford responded

That's fantastic to hear! We at Town East Ford are thrilled that Cody and Matthew made your experience so positive. It sounds like they went the extra mile to ensure you felt comfortable and confident throughout the sales process. In particular, it's great to hear they took the time to explain the electronics in your new van. We understand new technology can be overwhelming, and their dedication to your understanding is commendable. Thanks again for choosing Town East Ford, and congratulations on your new van!

March 28, 2024

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They always take care of you at this dealership! I love coming here!!! Highly recommend Ford. More

by lukelarue55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Haile, Gamaliel Benitez, Jermaine Brown, Ricardo Dominguez , David Arias, Payton Courtney, Jonathan Detten, Brian Hillmann, Andon Hollaman

Apr 01, 2024

Town East Ford responded

We at Town East Ford are delighted to hear you love coming here! Knowing we consistently take good care of you makes our day. We strive to create a welcoming and positive experience for all our customers, so your enthusiasm for Ford and our dealership is truly rewarding. Highly recommending us to others means the world to us! We appreciate you spreading the word. Thank you again for choosing Town East Ford and for recommending Ford. We look forward to seeing you again soon!

February 25, 2024

Dealership Rating
Employee Rating

I appreciate Gerald, Cody and Ray helping me with my new car purchase and the time Cody spent with me showing me the cars and explaining in details. Ray was very good going over the final paperwork and warr More

by sdakin0728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Whittington , Ray Monks Jr

Feb 27, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 19, 2024

Dealership Rating
Employee Rating

Fantastic experience. Was treated with respect and didn’t feel like I was getting taken advantage of in any way. They worked hard to get me a very fair deal More

by jeromy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt DeAnda, Eric Mancuso, Ray Monks Jr, Craig South

Feb 19, 2024

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

January 25, 2024

Dealership Rating
Employee Rating

The people at Town East Ford are wonderful. Kurt, Cody and Ray, Jr. ,got me in and out. I'm so pleased with my truck, the courtesy and professionalism I witnessed. We've bought 4 vehicles from More

by tledge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr, Kurt Jones deserves 5 stars too!!

Jan 26, 2024

Town East Ford responded

Hi there, Thank you for your review. We are so happy to hear that Kurt, Cody and Ray provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

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