Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.9
229 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

229 Reviews

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229 Reviews of Clayton Prescott

March 28, 2026

Dealership Rating
Employee Rating

Clay, makes repairs easy to understand. And, he lets me ask all the questions I need about my car. He never makes me feel less than. Thank you! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Acura Columbus responded

So nice — glad Clay has been able to help! Great recommendation for him!! Thanks, John Connelly Owner/Acura Columbus

March 26, 2026

Dealership Rating
Employee Rating

The service department is always incredibly fast and courteous. Their pick up service is an amazing bonus! More

by Brad W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Acura Columbus responded

Thanks for taking the time to write — glad you like the Service! - John Connelly Owner/Acura Columbus

March 18, 2026

Dealership Rating
Employee Rating

We were waited on quickly and efficiently from drop off, getting a loaner car and picking up our car! Everyone was friendly! More

by Linda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 18, 2026

Acura Columbus responded

Fantastic! Thanks for taking the time to write. We really appreciate it! - John Connelly Owner/Acura Columbus

March 12, 2026

Dealership Rating
Employee Rating

Came in with an unusual situation - lights flashing with car turned off. .Did the inspection only to find out that nothing was wrong. Maybe gremlins were in the car. Very strange. More

by jrcanda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Acura Columbus responded

Stay in touch - hopefully just a passing gremlin!! Thanks for taking the time to write us. - John Connelly Owner/Acura Columbus

March 04, 2026

Dealership Rating
Employee Rating

They have it down to a science, the service department was professional and got my vehicle in and out within a couple of hours on a recall issue. The best service I have had in years…..Thank you !! More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Acura Columbus responded

Excellent! Love to read that. Thank you! Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

March 04, 2026

Dealership Rating
Employee Rating

Great customer service. Communicative. Followed up afterward. Professional. Thanks for making the unpleasant experience of car repair more bearable. More

by drlundin2000
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune

Mar 04, 2026

Acura Columbus responded

I am glad the communication was good and that Todd, Zach and Clay make the visit bearable! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

February 25, 2026

Dealership Rating
Employee Rating

Acura Columbus always seems to exceed my previous visit. The staff is amazing from valet to check out. Zach was great! He was extremely patient answering my zillion of questions and explained everything. I More

by ljohnson6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Feb 26, 2026

Acura Columbus responded

Thanks - we appreciate it! Very nice of you. Glad Zach and the team could help. Have a great week. - John Connelly Owner/Acura Columbus

February 20, 2026

Dealership Rating
Employee Rating

Set me up with a free oil changed and filled my tires too. Very friendly and kind people More

by NWILLIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Acura Columbus responded

Very nice of you to say - thank you!! We appreciate it. Thanks, John Connelly Owner/Acura Columbus

February 19, 2026

Dealership Rating
Employee Rating

The service is great, and my car works so well after it. I will keep the car service being updated. More

by ren.41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Acura Columbus responded

Thanks for the recognition for Todd, Zach, Jami, Clay, Ashley, Jerry and James - very nice! Glad all is well. Have a good weekend! - John Connelly Owner/Acura Columbus

January 12, 2026

Dealership Rating
Employee Rating

Experience was smooth. Mobile/text communication was helpful and staff is friendly. Very accommodating / no hassle with loaner vehicle. Dealer is close to my residence so c More

by MARK_BLAZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Acura Columbus responded

Very nice Mark - thanks for taking the time to write! Have a great week. - John Connelly Owner/Acura Columbus

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