Clayton Prescott | Page 17
Service Advisor
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
Dealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Specialties & Trainings
Service Writer and Consultant
Business Development Center Sales Administration
Service Center Customer Relations
View more specialties & trainings172 Reviews
Write a Review172 Reviews of Clayton Prescott
October 11, 2017
Clean , polite, professional No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys t No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys to giving them back, it was a pleasant experience More
Other Employees Tagged: Terry Nader, Todd Skidmore, Zach Zeune , Jami Meredith, Eddie Chandler , JIM CRUIKSHANK, Chris Diglia
September 28, 2017
Great Service, Great Place to buy a Acura! My vehicle came with a flaw in it from the factory. Without hesitation, Acura Columbus stood behind their line of vehicles and had the problem correct My vehicle came with a flaw in it from the factory. Without hesitation, Acura Columbus stood behind their line of vehicles and had the problem corrected promptly. Will always do business with Acura Columbus. Not the other guy across town. More
Other Employees Tagged: Larry Jones , JIM CRUIKSHANK, Joyce Garrett
September 02, 2017
Received usual excellent service at Acura Columbus Acura Columbus's service department has always provided excellent service for my 2010 TSX and provides a comfortable area to wait while the work is be Acura Columbus's service department has always provided excellent service for my 2010 TSX and provides a comfortable area to wait while the work is being performed. More
August 11, 2017
Valet service I pulled in to the service area without an appt. and the valet person was very polite and accommodating. The advisor that I dealt with answered all m I pulled in to the service area without an appt. and the valet person was very polite and accommodating. The advisor that I dealt with answered all my questions and told me that he would call me back as soon as they checked my car to give me an exact cost and time frame. They diagnosed my Acura's problem that same day about 2 hours later and had it fixed the next day by lunch time. Was pleasantly surprised that an involved procedure was fixed so quickly. Would highly recommend Acura Columbus Service dept. to any Acura owner. More
Other Employees Tagged: Zach Zeune
August 03, 2017
Mark's review As always the service was excellent on my TLX this week. They staff is very pleasant and they do a great job. I highly recommend Acura of Columbus and As always the service was excellent on my TLX this week. They staff is very pleasant and they do a great job. I highly recommend Acura of Columbus and I have no relatives or personal friends who work there. More
Other Employees Tagged: JIM CRUIKSHANK
July 24, 2017
Much better than the rest Probably the best Acura dealer so far. I've had many issues with Acura of Reno and Lindsay Acura, both of which provided horrible services that I woul Probably the best Acura dealer so far. I've had many issues with Acura of Reno and Lindsay Acura, both of which provided horrible services that I would expect from a 3rd party mom and pop shop dealership not to mention that they've both severely damaged the bottom side of my 2 year old 27,000 mile car. Acura of Columbus provided service that I expected from Acura. Thanks so much for your help More
July 10, 2017
Professional and Thorough Service appointments have always been easy and quick for me at Acura Columbus. Great communication and the multi-point inspection report provides exce Service appointments have always been easy and quick for me at Acura Columbus. Great communication and the multi-point inspection report provides excellent information. Service managers do not pressure you on potential repair items if you want to defer and are very knowledgeable in answering questions and providing options. Nice experience in every aspect. More
June 16, 2017
Bad customer service-Changed after complaint I serviced my Acura RDX there and customer service was bad. Not able to use the coupon which I printed from their website. Car was not washed and vac I serviced my Acura RDX there and customer service was bad. Not able to use the coupon which I printed from their website. Car was not washed and vacuumed either and no one cared to inform me that they had broken car wash . They promised to do the car wash next Day when I sent an email but Who will drive to just get a car wash. Update: Larry called me and apologized for the bad experience . He promised to send car wash coupons and promised to provide next service free. Awesome service after the complaint. I hope others need not to complain in future. i More
Other Employees Tagged: Don't remember the name of the front desk but Clayton talked nicely
June 14, 2017
Awesome service All the service advisors are very professional. The waiting room is nice and clean,free wifi, drinks and snacks. i will definitely recommend friends a All the service advisors are very professional. The waiting room is nice and clean,free wifi, drinks and snacks. i will definitely recommend friends and family member to patronize this dealership. More
Other Employees Tagged: Larry Jones
April 11, 2017
Acura TL Service visit Overall a very good experience, Very quickly determined what was needed other than the B1-2 service needs. Overall experience was fine; car is oper Overall a very good experience, Very quickly determined what was needed other than the B1-2 service needs. Overall experience was fine; car is operating fine. Thought we would be done, as promised about 930-945, but ended up being closer to 1045; thus the good vs excellent rating. More
Other Employees Tagged: Todd Skidmore