Clara Torres | Page 73

The folks at both sales and service are always a delight. They go above and beyond to help me every time I come in for anything They go above and beyond to help me every time I come in for anything More

by AJ1993 Verified Customer Verified Customer

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Nothing was done to my car, charged for 5 mins of so called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The re called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The representative didn’t even call me to let me know she(Clara) was leaving and someone will be taking over my account.I paid for remote starter when I purchased the vehicle , it stopped working after my battery died I asked to have it looked at they said they don’t look at aftermarket stuff it was installed by them. They didn’t even explain to me the issues with my abs system until I came back demanding to speaking to a manager.then he told me my part will cost a lot I said no one told me it need replacement because I would pay to get it done. They just gave me back my car and said come back after the holidays That’s ridiculous. My car sat in the parking lot never touched until came in to get my car back they said we’ll check it now after 5 mins they charged me for 1 hr of labor when my car wasn’t checked for 1 hr. They’re horrible, disorganized ,no communication. Managers do not talk to customers if they have concerns you have to demand to speak to one because their hiding in their office. Also the manager tried to lie and say I didn’t have an appointment when I have two appointments booked one for 12/17 I rescheduled to 12/22 lied said I was a walk in I have an email and text message reminder for my appointments. He’s liar and thief charge people money for services not done. I will never purchase another Honda vehicle again the service center employees are horrible do not provide services and charge for labor.NEVER had a dealership tell me to come back after the holidays when Im having sensor problems. More

by KB Verified Customer Verified Customer

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Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More

by 73MELANIE Verified Customer Verified Customer

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Clara was as sweet as can be and kept me apprised of the status of the work being done on my car. The service was done in a timely manner. status of the work being done on my car. The service was done in a timely manner. More

by webfordeb Verified Customer Verified Customer

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My 1st time taking my car to this location. I was surprise with the service the professionalism and the greeting. Also was impress had clean and organize. surprise with the service the professionalism and the greeting. Also was impress had clean and organize. More

by SLICKWIL123 Verified Customer Verified Customer

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It's my second time using the Valley Stream Honda service center. They provide excellent service. The process is smooth and their staff is friendly. center. They provide excellent service. The process is smooth and their staff is friendly. More

by CB Verified Customer Verified Customer

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Clara is great ! The wait time is ridiculous. I was the first car there. My appt was at 7am & I arrived at 6:40 so I could be the first in& out. My service was only for an oil change & tire rotation. I was first car there. My appt was at 7am & I arrived at 6:40 so I could be the first in& out. My service was only for an oil change & tire rotation. I was there for almost 3 hours& watched 2 people that were behind me leave before me. My first time visiting I was there for 2hrs & asked for my car back after I was told it would be another 3hrs & they had not even started working on my car yet. This was my second time & once again the wait was ridiculous. I’m going to give this service center one more chance before I take my business elsewhere. More

by mcpm10 Verified Customer Verified Customer

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Very helpful! She explained everything to me, gave me a follow up phone call and was pleasant to speak to. When I picked up my car, she explained everything to me again and waiting virtually no time to rec follow up phone call and was pleasant to speak to. When I picked up my car, she explained everything to me again and waiting virtually no time to receive my car. More

by MMARTINEZ1520 Verified Customer Verified Customer

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Super professional operation...the staff knows the answers to your questions...worth every dollar spent and Honda stands behind the service provided My family of 4 all drive and service their Honda answers to your questions...worth every dollar spent and Honda stands behind the service provided My family of 4 all drive and service their Honda,s @ Honda service centers More

by jqholman Verified Customer Verified Customer

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I brought my 2015 Honda Accord in two months ago for peeling paint around the rear windshield. No response yet...They said they took pictures. peeling paint around the rear windshield. No response yet...They said they took pictures. More

by LADYKAY8 Verified Customer Verified Customer

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