Cindi Link
Cindi Link at Autohaus on Edens

Cindi Link | Page 46

Service Coordinator

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
5.0
514 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

5.0

514 Reviews

Write a Review

514 Reviews of Cindi Link

July 05, 2019

Dealership Rating

Quick fix They fixed the problem quickly and thoroughly and had my beautiful Mercedes cleaned and back to me in one day,top notch Dealer,I’ll be doing business More

by jackreagans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway , Peter Benyamin, Kevin Crokin, Julie Michel, Prem Parikh, James Riley

Jul 11, 2019

Autohaus on Edens responded

Hi Jack, Thank you for the 5-Star review. We are glad to hear your experience with our dealer was exceptional! We appreciate your business and look forward to seeing you again soon!

June 25, 2019

Dealership Rating
Employee Rating

Great MB CST and Service Centre Ken Dunaway is quick, responsive with any issues my GL has and quickly solves them. Love the loaner car programme here- always the same model as your More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

Jun 27, 2019

Autohaus on Edens responded

Hi Ash, Thank you for the 5-Star review. We are glad to hear that Ken Dunaway continues to take great care of you. We appreciate your patronage!

June 25, 2019

Dealership Rating
Employee Rating

70000 service I always have great experiences with the service department at Autohaus. Ken was on vacation and Prem was great. The tech was very thorough. They h More

by HAVENIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Michel, Prem Parikh

Jun 27, 2019

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Prem provided the care that you deserve. We appreciate your business!

June 18, 2019

Dealership Rating

Broken Shift Stalk Thank you Prem, Jim and the entire team for another exceptional experience! I am grateful for how you handled this, and thank you for a great experie More

by WEIL.JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Prem Parikh, Jim Link

Jun 18, 2019

Autohaus on Edens responded

Thanks for the 5-star review and the great feedback. We appreciate you taking the time to provide your experience!

June 17, 2019

Dealership Rating

Worth service ever!!! I purchased a car from Edens and serviced it there. Couple days ago I stopped by for over $500 service which included oil change, tire rotation and so More

by NVAVRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peter Benyamin

Jun 18, 2019

Autohaus on Edens responded

Hi Max, We apologize for the inconvenience with your tire pressure. Tires have been known to increase 1-2 psi once they are heated up and was most likely the case here. We offered to fix your tire pressure issue promptly and credit your next service but we were declined the opportunity. Here is everything included in your Service B that you paid for: Change Oil and Oil Filter Rotate Tires (If Applicable) Fuel Injection Cleaning Inspect and Adjust All Fluids Battery Check Check Condition of the Accessory Belt Clean Sunroof Drains Inspect: Brake System; Coolant System; All Engine Components; Underbody & Chassis; Steering; Safety Harness & Buckles; Flexible Discs; Wiper Blade Condition; Tire Tread Depth; Tire Pressure We apologize once again and thank you for your patronage.

June 14, 2019

Dealership Rating
Employee Rating

Multiple maintenance items Ken Dunaway is the reason I am still at Autohaus. He is friendly, trustworthy and transparent with what is necessary. As long as he is there I will More

by BRAD.BERKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Michel, Prem Parikh, Welinton, Cindy and Julie are alway friendly and helpful when Ken is not around.

Jun 17, 2019

Autohaus on Edens responded

Hi Brad, Thank you for taking the time to review our dealer. We are glad to hear that Ken Dunaway provided the care that you deserve. We appreciate your business!

May 28, 2019

Dealership Rating

Very helpful and understanding and amazing service! I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first exper More

by SARAHCICALE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Autohaus on Edens responded

Hi Sarah, Thank you taking the time to review our dealer. We are glad to hear that the team provided the care that you deserve. We appreciate your business!

May 24, 2019

Dealership Rating
Employee Rating

Outstanding service Ken Dunaway and the Autohaus service pros area No. 1 in my book. Ken stays in communication with me on service calls and arranges loaners when I need More

by LoveMyMercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway , Philip Gagerman

May 30, 2019

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Ken Dunaway and his team continue to take great care of you. We appreciate your patronage!

May 22, 2019

Dealership Rating

Found the problem and corrected it efficiently They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! More

by JUDY1807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway , I ADORE CINDY!!!!!!!!!!!

May 23, 2019

Autohaus on Edens responded

Hi Judy, Thank you for the 5-Star review. We are glad to hear that Ken and Cindi continue to take great care of you. We appreciate your patronage!

May 03, 2019

Dealership Rating
Employee Rating

Not impressed with service experience A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was bro More

by JULIEKREITER
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ken Dunaway , James Riley

May 30, 2019

Autohaus on Edens responded

Hi Julie, Thank you for taking the time to share your experience. We truly apologize for any inconvenience caused. Please feel free to reach out to our Client Experience Manager Kevin Crokin to discuss your issues further. Thank you for your patronage, we look forward to hearing from you.

...
46
...

Dealership Inventory (273 Vehicles)

used 2022 Mercedes-Benz GLC 300 car, priced at $32,444
2022 Mercedes-Benz GLC 300
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLE 350 car, priced at $42,994
2022 Mercedes-Benz GLE 350
used
MANUFAKTUR Diamond White Bright exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,335
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLC 300 car, priced at $53,984
2026 Mercedes-Benz GLC 300
used
Graphite Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz E-Class car, priced at $82,290
2026 Mercedes-Benz E-Class
new
Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLB 250 car, priced at $33,463
2023 Mercedes-Benz GLB 250
used
Black exterior
Automatic
All-wheel Drive