Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 8

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

5.0

300 Reviews

Write a Review

300 Reviews of Chuck Griffith

February 02, 2024

Dealership Rating
Employee Rating

Very clean, very friendly employees. Great service , nice waiting room. You shouldn’t make people write more words if they don’t have anything more to say. More

by Romanie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 02, 2024

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Best Regards, Flavio Galasso General Manager

January 23, 2024

Dealership Rating
Employee Rating

We worked with Max Zuercher and he was excellent! He is knowledgeable and honest . We have bought several cars from him. More

by Richard Washbu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher

Report | Print
Jan 24, 2024

Germain BMW of Naples responded

Congratulations on your new BMW. We appreciate your continued business and thank you for sharing your recent sales experience with Max. Best Regards, Flavio Galasso General Manager

January 19, 2024

Dealership Rating
Employee Rating

Charles Griffith made our first service event as convenient as it could be. Very pleased and appreciative of the effort to accommodate us. More

by B Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

Report | Print
Jan 22, 2024

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Your complete satisfaction is our goal and we are pleased to know that Chuck took great care of you. We hope this is the beginning of a long and lasting relationship. Best Regards, Flavio Galasso General Manager

January 15, 2024

Dealership Rating
Employee Rating

It took a while till the parts needed for my repair arrived, but then everything went smoothly. More

by tallybirke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 16, 2024

Germain BMW of Naples responded

We appreciate your business and apologize for the parts delay. Our team is happy to know that once everything arrived it was smooth sailing. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

December 29, 2023

Dealership Rating
Employee Rating

More than 10 yrs. Dealing with Chuck Griffith, always leaving confident and happy with service. More

by Joannedhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 04, 2024

Germain BMW of Naples responded

Your continued business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager

December 12, 2023

Dealership Rating
Employee Rating

Tona was my advisor and she was so cordial and professional. She set up service on 2 vehicles for service and all was done very efficiently. More

by mdsauers44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tons was filling in for Chuck Griffith as he was having surgery. She did a great job!

Report | Print
Dec 13, 2023

Germain BMW of Naples responded

Thank you for letting us know that Tona took excellent care of you. She certainly is dedicated to customer satisfaction and we are happy to know that was apparent during your visit. Best Regards, Flavio Galasso General Manager

November 30, 2023

Dealership Rating
Employee Rating

Excellent service. My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arr More

by scottleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 01, 2023

Germain BMW of Naples responded

Our goal is your complete satisfaction and we are happy that Chuck took great care of you. Best Regards, Flavio Galasso General Manager

November 23, 2023

Dealership Rating
Employee Rating

Charles Griffith always very professional and customer oriented, helpful and knowledgeable. Explains process very well. More

by James Kuehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Walker-Hughes

Report | Print
Nov 27, 2023

Germain BMW of Naples responded

We appreciate your business and thank you for taking the time to highlight Chuck and his efforts to ensure a positive guest experience. Best Regards, Flavio Galasso General Manager

November 20, 2023

Dealership Rating
Employee Rating

Always attentive service Chuck was great with me and getting the new tires I require in a timely time More

by Marilyncampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 21, 2023

Germain BMW of Naples responded

Your complete satisfaction is our goal and we are pleased to know Chuck provided you with a quality and timely experience. Best Regards, Flavio Galasso General Manager

November 19, 2023

Dealership Rating
Employee Rating

Chuck Griffth always does a wonderful job and great service on our BMW wouldn’t go any we’re else ! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs and for sharing your trust in Chuck knowing he will take great care of you. Best Regards, Flavio Galasso General Manager

1
...
7
8
9
...
30

Dealership Inventory (237 Vehicles)

new 2026 BMW X5 car, priced at $84,835
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$84,835
View Details
used 2019 Acura RDX car, priced at $23,680
2019 Acura RDX
used
Performance Red Pearl exterior
Automatic
All-wheel Drive
$23,680
View Details
new 2026 BMW X3 car, priced at $65,175
2026 BMW X3
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$65,175
View Details
new 2026 BMW X1 car, priced at $46,845
2026 BMW X1
new
Jet Black exterior
Automatic
All-wheel Drive
$46,845
View Details
used 2023 Mercedes-Benz GLB 250 car, priced at $29,946
2023 Mercedes-Benz GLB 250
used
Bronze exterior
Automatic
Front-wheel Drive
$29,946
View Details
used 2024 BMW X5 car, priced at $80,980
2024 BMW X5
used
Brooklyn Gray Metallic exterior
Automatic
All-wheel Drive
$80,980
View Details
View All Inventory