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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 7

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

5.0

300 Reviews

Write a Review

300 Reviews of Chuck Griffith

April 03, 2024

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Employee Rating

I always take my X7 to Germain BMW for maintenance. My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! More

by Fmeyer00
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Apr 04, 2024

Germain BMW of Naples responded

We appreciate you sharing your complete satisfaction with Chuck. Our team is happy to know that he continues to ensure you and your vehicle are always taken care of. Best Regards, Flavio Galasso General Manager

April 01, 2024

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Nice experience at this dealership. Chuck Griffith our service advisor did a great job at time of service. More

by rjnadjr
Recommend Dealer
Yes
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Apr 02, 2024

Germain BMW of Naples responded

Your complete satisfaction is our goal. Here at Germain BMW of Naples our team works hard to ensure a positive sales and service experience. Thank you for letting us know that Chuck took great care of you, he is truly an asset to our team. Best Regards, Flavio Galasso General Manager

March 28, 2024

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My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More

by jwkneen93
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Recommend Dealer
Yes
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Mar 29, 2024

Germain BMW of Naples responded

Thank you for sharing your positive and informative service experience with Chuck. We are pleased to know he delivered a quality guest experience. Best Regards, Flavio Galasso General Manager

February 29, 2024

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Charles Griffith always provides courteous,professional service. The dealership is always attentive to my needs. More

by moe711guy
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Recommend Dealer
Yes
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Mar 04, 2024

Germain BMW of Naples responded

We truly value your business and thank you for sharing your positive service experience with Chuck. Best Regards, Flavio Galasso General Manager

February 27, 2024

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They care about customer satisfaction and while I was waiting even offered me water and a snack More

by Robertm
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Yes
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Feb 28, 2024

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are pleased to know you enjoyed your visit and were comfortable while you waited with us. Best Regards, Flavio Galasso General Manager

Feb 28, 2024

Robertm responded

Chuck Griffith is an amazing person with admirable customer service attributes…. He makes you feel so special and it makes it pleasant to come to this dealership

February 24, 2024

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I have been dealing with Chuck Griffith for about 10 years. He is extremely knowledgeable and helpful as well as easy to work with. I highly recommend him. More

by mestherprat
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Recommend Dealer
Yes
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Feb 26, 2024

Germain BMW of Naples responded

Thank you for your continued business and trust in Chuck to know that he has your best interest at heart. Best Regards, Flavio Galasso General Manager

February 24, 2024

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My service representative, Charles Griffin was easy to speak with. Took care of my problem and set up a follow up as well. I highly recommend this dealership. It is never stressful going there. More

by Genna K
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Donovan

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Feb 26, 2024

Germain BMW of Naples responded

Thank you so much for taking the time to leave this excellent review. We appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our family. Best Regards, Flavio Galasso General Manager

February 13, 2024

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We have always had wonderful service from Chuck Griffith of BMW of Naples. He goes out of his way to meet our needs. Chuck makes sure everything is done correctly and on time. We have purchased three BMW More

by illian022
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 14, 2024

Germain BMW of Naples responded

Chuck is certainly dedicated to customer satisfaction, and we are pleased to know it is always reflected in your service visits. Thank you for sharing. Your continued sales and service business is greatly appreciated. Best Regards, Flavio Galasso General Manager

February 06, 2024

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Great attention and service. Charles Griffin, service rep, was very courteous and professional with his assistance. More

by Jimsry11
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Germain BMW of Naples responded

Your business and kind words regarding our service advisor Chuck are greatly appreciated. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

February 02, 2024

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Chuck is the best service advisor! Go see him if you’re having issues with your BMW More

by picturethis.sy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2024

Germain BMW of Naples responded

We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

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